Housing & Property Senior Engagement Officer

Job description

Salary : £47,525 - £54,056

Grade: Level 4 Zone 1
Location: Holmes Road, NW5 3AP
Contract Type: 9 Months (Fixed Term), x 1 Maternity Cover

Hours: 36, Full Time

Closing Date: Sunday 15 th November 2026 at 23:59

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We're home to the most important conversations happening today and we're making radical social change a reality, so that nobody gets left behind. Here's where you can help decide a better future for us all.

About the role:

This role requires organisation, multitasking, and always prioritising residents' engagement with the council.

You will be an effective member of the Engagement team, prioritising the use of corporate communications and engagement resources to deliver Council goals. This will require an understanding of the council's key policies and strategic goals, as well as regulatory requirements. You will use communications insights to inform and shape policy and strategy development, ensuring timely and professional communications and engagement input to support and influence high-level and strategic Council decision-making.

Example outcomes or objectives that this role will deliver include developing and implementing strategies to effectively engage with local communities, building and maintaining strong relationships with community groups and stakeholders, organising public consultations and events, and providing support for elected members. You will also be responsible for data collection and analysis, volunteer management, conflict resolution, and contributing to policy development. Additionally, you will assist with financial bids from resident associations and ensure effective communication and engagement across the Council.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

To view the Job Profile, please click HERE or copy and paste the below URL into your browser:

All About You

To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.

You will have the knowledge and experience to develop and execute a strategic communications plan that supports our organisation's goals and enhances our public image. Passionate about building relationships with various groups in and around the borough, you will address barriers to access and participation. Proactive in planning, implementing, and monitoring community initiatives, you will foster a culture of intentional engagement across services by building strong working relationships.

Your excellent teamwork, collaboration, networking, and partnership-building skills will be complemented by your ability to lead and motive support. Embracing innovation, you will actively seek out best practices and be solution-focused, constructively challenging and respectfully taking on board feedback. With experience in business case development and successful external funding bids, you will excel at maintaining relationships with community groups, media outlets, and other key stakeholders.

Understanding how to develop joint initiatives and ensure consistent messaging and collaboration across different platforms and audiences will be crucial. Your knowledge and experience in stakeholder management, networking, and influencing, while maintaining a relational approach, will enable you to support non-experts to be effective influencers. High-level abilities in written and verbal communication, along with strong interpersonal and customer service skills, will be essential.

What We Offer

At Camden, you'll receive a host of benefits including:

• 27 days annual leave for new starters, rising to 31 days after 5 years
• Local Government Pension Scheme
• Flexible working opportunities;
• Interest free loans
• Access to our incredible staff networks
• Career development and training
• Wellbeing support and activities

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Belonging

At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click here for more information on our commitment.

Asking for Adjustments

At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.

Please contact us on 020 7974 6655, at [email protected] or by post to 5 Pancras Square, London, N1C 4AG. We'll work with you to make sure the process works for you.

Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.