Head of Technology

Job description

Salary: £101,645
Grade: Level 6, Zone 3
Location: 5 Pancras Square, London, N1C 4AG
Contract Type: Permanent
Hours: 37, Full Time
Closing Date: Tuesday 10th November 2026; 23:55

About Camden
Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study, and visit. Because we're not just home to UK's fast-growing economy. We're home to the most important conversations happening today. And we're making radical social change a reality, so that nobody gets left behind. Here's where you can help decide a better future for us all.

Customer, Technology & Data Services (CTDS) brings together the capabilities that help Camden understand and respond to the needs of our residents, communities and colleagues. We work across organisational boundaries, combining customer insight, digital, data and technology to improve services, solve problems and deliver better outcomes.

What You'll Be Doing / How You'll Be Involved

The Head of Technology is a senior leadership role within Customer, Technology & Data Services (CTDS), responsible for the technology services that underpin how Camden operates and delivers services to residents. You will lead a function of around 100 people encompassing IT Service Delivery, including Digital Change, the Schools IT Support Service (SitSS), Infrastructure and Cloud, Networks and Information Security.

You will be accountable for ensuring Camden's technology services are secure, resilient, high performing and provide a high-quality experience for colleagues. This includes responsibility for business-critical infrastructure and services, cyber security and technology risk, service performance and resilience, and a significant technology budget.

Alongside running high-quality services, you will lead the next phase of our technology modernisation. This includes shaping the future of our hybrid cloud environment and championing our transition to Zero Trust, You will work closely with senior leaders and colleagues across CTDS and the wider Council to turn technology investment into better outcomes for citizens.

To view the Job Profile and a list of the full requitements, please copy and paste the below URL into your browser:
http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/12004159/file/document?inline

All About You
You will be an experienced and credible technology leader, comfortable operating at senior level in a large and complex organisation. You will combine strong operational leadership with the ability to lead significant change, building high-performing teams and creating a culture of collaboration, accountability, continuous improvement and excellent customer service.

You will bring broad technology leadership experience and understand how technology can enable better services and organisational outcomes. You will build strong relationships, communicate complex issues clearly and make sound decisions about risk, investment and priorities, while bringing curiosity and ambition about the opportunities created by cloud, Zero Trust, Generative AI and other emerging technologies.

Please refer to the job profile for a full list of the requirements.

What We Offer
At Camden, you'll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Diversity
We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Anonymised Application-in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Asking for Adjustments
Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at [email protected] or post to 5 Pancras Square, London, N1C 4AG.