DIO RD Central Senior Facilities Manager

Job description

Job summary

Do you want to work for the Defence Infrastructure Organisation (DIO) and play a key role in keeping our country safe through caring for the Defence estate and those that depend on it? DIO manages the Defence estate, one of the UKs largest and most diverse property portfolios, enabling the armed forces and Defence civilians to live, work, train and deploy. From net carbon-zero accommodation to runways for the F35 fighter jets, our outputs are unique in the UK and across the globe!

This position is advertised at 37 hours per week.

Job description

Regional Delivery is a large, complex, and geographically dispersed operation within the DIO covering circa 58,000 assets, across over 500 sites and 275,000 Ha of freehold and leasehold estate in the UK and a further 580,000 Ha overseas: with a multitude of multi-million contracts to manage. We deliver soft and hard facilities management services including building, maintaining, and servicing the majority of MODs built assets in the UK and overseas and managing the MODs training estate tenanted estate and USVF Built estate.

The position advertised is for a DIO Senior Facility Manager (SFM), based within the Telford Area.The role is responsible for 7 main MOD establishments and several satellite sites within the geographical area of Service Delivery Area 13 and is supported by a team of Facility Managers.

The SFM role plays a significant part in the delivery of services to military and civilian MOD colleagues, leading the operational oversight and enabling of all aspects of hard and soft FM services, through a third-party supplier partner network, over the whole portfolio.

The role includes contract and supplier management, in addition to the planning and delivery of an extensive maintenance/minor works programme acting as the key customer interface across their area, working collaboratively with our Industry Partners; and engages in providing advice to assist decision on optimising the use of and management of all property, buildings, and workplaces.

Person specification

The successful candidate will lead customer engagement through key governance forums, ensure a culture of safety first, deliver value for money and provide expert advice and oversee particularly complex sites while enabling and providing support to Facilities Managers (FMs).

Responsibilities include but are not limited to:

• Leadership Management. Direct, lead, support & enable a team of Facility Managers delivering FM activities & programme support across area of responsibility.
• Maintain commitment to personal development and training compliance; encourage and supporting the team to do the same.
• Maintain strong and collaborative relationships with Industry Partners to provide the continued level of support needed to deliver service provision across MODs diverse estate.
• Support & participate in a culture of continuous improvement.
• Ensure regular and effective communication and engagement with Head of Establishments (HoE Reps), Industry Partners and Key stakeholders.
• Maintain Hard & Soft FM advice and delivery.
• Monitor both Hard & Soft FM contract performance to ensure delivery against all KPIs and agreed contractual obligation is achieved.
• Assure service delivery of planned & response maintenance in accordance with statutory legislation, Health, Safety & Environmental standards, policies and mandatory requirements.
• Provide advice and support to Heads of Establishment for the management and mitigation of infrastructure risks, where statutory & mandatory compliance of assets is not possible.
• Carry out the appropriate level of risk management in accordance with DIO Risk Policy. Ensuring contract mechanisms are used effectively to record early warnings, complete risk reduction activity & register contract defects.
• Support the management & review of planned work in accordance with local budgets to deliver programmed works.
• Carry out proactive management to ensure goods & services are delivered within the agreed contractual arrangements.
• Support the delivery of in-year programme of works including technical, financial & commercial checks in-line with contractual requirements and letters of delegation.
• Collate information & prepare reports for mandated weekly & monthly establishment meetings.

A full UK driving licence is required. The role involves travelling between sites that are not easily accessible using public transport.

Licences
A full UK driving licence is required. The role involves travelling between sites that are not easily accessible using public transport.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Delivering at Pace
• Managing a Quality Service
• Working Together

We only ask for evidence of these behaviours on your application form:

• Leadership
• Communicating and Influencing

Benefits

Alongside your salary of 46,040, Ministry of Defence contributes 13,337 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Hybrid Working:

Where business needs allow, some roles may be suitable for a combination of office and working fromhome as part of a non-contractual hybrid working arrangement. All office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to site capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD workplace, will also count towards this level of office attendance. Applicants can request further information regarding how this and other flexible working arrangements may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligiblefor other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/ .

The Ministry of Defence is committed toproviding a safe and healthy working environment for its staffwhichincludes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supportingthose who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MODRecruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR).The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Candidates will be required to provide a statement of suitability(750 Word count).

At sift,c andidates will be assessed against theirCV,Statement of suitability andthefollowing:

• Leadership
• Communicating & Influencing

At interview,c andidates will be assessed against the following:

• Leadership
• Communicating & Influencing
• Delivering at Pace
• Managing a Quality Service
• Working Together

For candidates who successfully reach the interview stage, interviews will be held at MoD Donnington during the week commencing 5 October, 2026. These will be conducted face to face. Please be aware that dates are subject to change based on operational requirements.

Further information:

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selectioncriteria.

As a result of the changes to the UK immigration rules which cameintoeffect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-basedsystem, where a role has been deemed to be business critical. This role does not meet thatcategory,and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship underthe points-based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last fiveyears.This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carriedout.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .

See our vetting charter (opens in a new window) .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :

• Name : Lynda Southern
• Email : [email protected]
• Telephone : 07966320502

Recruitment team

• Email : [email protected]

Further information

Please ensure you read the attached candidate information document prior to completing your application.If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [email protected].

Attachments DIO Candidate Information Guide Opens in new window (pdf, 1963kB) Candidate Information 2025 Opens in new window (docx, 31kB) Defence Internal Brief Notice Opens in new window (docx, 39kB) MOD Candidate Pack Opens in new window (pdf, 1563kB)