Peripatetic Service Manager

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Peripatetic Service Manager

North region

£46,156.50 Rising to £48,594 per annumafter 12 months, subject to satisfactory performance

37.5 hours per week

Lead with purpose, inspire independence

We're proud to be recognised as the 2025 Housing with Care Employer of the Year - and we're excited to welcome a new Peripatetic Manager to our vibrant Team.

You'll be part of a compassionate, community-focused team choose an item, that puts people first - every single day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

The role of Peripatetic Service Manager will include:

• Leading the overall delivery of the services in the region, through the management of the team and liaison with the Area Service Manager
• Ensure consistent continuity in the delivery of services and enforcement of tenancy conditions in compliance with health and safety, housing regulations and other relevant legislation to ensure service users are supported to maintain their tenancy understanding their rights and obligations
• Ensure consistent continuity in the delivery of services and enforcement of tenancy conditions in compliance with health and safety, housing regulations and other relevant legislation to ensure service users are supported to maintain their tenancy understanding their rights and obligations
• Manage the audit of services to identify risks and design, develop and implement and resolutions to stabilise services in support of Group aims and objectives
• Ensure the availability of administrative support for the delivery of high quality, value for money and economically viable support services, to maintain accurate records, assist with the setting and monitoring of budgets and accounts and to support debt recovery
• Manage the recruitment, performance and development of quality staff and ensure that resources are managed effectively to meet business needs
• Ensure that contract performance complies with regulatory and organisational requirements, ensuring best practice is shared across the service and all staff have an understanding and commitment to the delivery of the business objectives.
• Develop and maintain effective relationships with clients, and relevant external agencies ensuring clients are empowered to become involved in the service, local and national forums, and to engage with community activities
• Ensure that clients' support packages to ensure appropriate resources, within a multidisciplinary framework, are available response to current and potential client's needs
• Maintain the economic viability of services by assisting with budget setting and monitoring, recovering debts and seeking opportunities to generate income to ensure the continued viability of the business
• Manage the coordination, communication and maintenance of relationships with internal and external customers, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately
• Contribute, as appropriate, to special programmes and projects in support of the Group's values and objectives.
  Flexibility around working hours is expected in accordance with the needs of the service
  Responsibility for health and safety in the service

Skills and experiences:

• Previous experience of working in a managerial role within a CQC service and housing management experience
• you will be able to demonstrate strong interpersonal, leadership and problem-solving skills along with comprehensive knowledge of relevant current statutory legislation and good practice principles
• Strong communication skills and the ability to remain calm under pressure
• Compassionate, caring, and hard working with a hands-on approach to support
• You will have experience of working in a personalised way supporting service users to maximise opportunities for personal development
• Proven ability to liaise effectively with statutory and voluntary partners
• Travel is a requirement of the role; a full, current driving licence and access to your own vehicle is required

Your rewards

You deservemore than the basics.That'swhy, alongside33days' annual leavepro rata(rising to38,includingbank holidays),occupationalsick paylinked to length of service,and apensionscheme matched up to 7%,we'vecreated a package to help you thrive:

• Health and wellbeingsupport- including AvivaDigicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling

• Company-paid life insurance

• EnhancedParental leavearrangementsandannual leave purchase scheme

• Company-funded trainingandongoingcareer developmentopportunities

• Flexible working optionsand aninclusive culturewhere everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks

• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria - visit our website for more information.

Job Reference: 229736

Closing date: 11th September

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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