Housing Support Assistant

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Housing Assistant

31 Stonebrook Way, Birmingham, B29 5XA (Midlands based covering a scheme in Stafford)



£13.87 per hour

37.5 Hoursper week

Make a lasting difference, long after your shift

We'reproud to be recognised as the2025 Housing with Care Employer of the Year- and we're excited to welcome a new Housing Support Assistant to our vibrant service at 31, Stonebrook Way in Birmingham.

You'll bepart ofa compassionate, community-focused teamchoose an item,that puts people first - every single day.#BeYourBest is more than ahashtag- it's our commitment to helpingour peoplegrow, thrive, and feel valued.We'll support you with thetools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As anot-for-profitorganisation, we reinvest in our people and ourservices, celebrating individuality andhelpingyouthrive bothpersonally and professionally.

Your role

• Oversee the day-to-day running of the supported housing service to deliver an effective housing management service

• Assist with tenancy and void management to maintain occupancy levels

• Support and promote compliance with safeguarding policies and procedures

• Build positive relationships with customers and key stakeholders

• Manage supplies, furniture and equipment and keep records and filing systems up to date

Your skills

• Experience delivering tenancy services

• Ability to prioritise tasks and meet deadlines

• Basic knowledge of Microsoft Office packages

• Literacy and numeracy skills equivalent to GCSE Grade C in English and Maths

• NVQ Level 2 or equivalent in a relevant area

• Ability to analyse and interpret data

• Experience using housing management systems is desirable

• Full valid driving licence and access to own vehicle required as travel is essential to the role

Your rewards

You deservemore than the basics. That's why, alongside33days' annual leavepro rata(rising to38,includingbank holidays),occupationalsick paylinked to length of service, and acontributory pension scheme, we've created a package to help you thrive:

• Health and wellbeingsupport- including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling

• Company-paid life insurance

• Parental leave arrangementsandannual leave purchase scheme

• Company-funded trainingandongoingcareer developmentopportunities

• Flexible working optionsand aninclusive culturewhere everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks

• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria - visit our website for more information.

Ready to #BeYourBest?Apply today and start an inspiring career with Sanctuary Supported Living.Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams atwww.sanctuary-supported-living.co.uk/jobsor follow us on socials.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.

• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.

• Internal candidates should apply via their internal careers account.

• We may close this advert early, so please apply as soon as possible.

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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