Technology Operations Manager

Job description

Technology Operations Manager

Salary national £60,000

London £70,000

We are currently recruiting for a Technology Operations Manager to be a part of our IT Operations team! This role could be ideal for you if you enjoy working with stakeholders and leading a team. The role offers the opportunity to work with our 2 suppliers (TCS and Sapiens) and build an organisation of the future capable of supporting and enabling the platform to continue deliver business outcomes on a regular basis.

A bit about the job:

The Technology Operations Manager plays a pivotal role in overseeing our IT Operations team, ensuring the stability and availability of non-production environments critical to our engineering community. You will also lead the strategic transition of team resourcing to our trusted partner, while refining responsibilities to enhance operational efficiency.

The IT Operations team is responsible for facilitating timely delivery of critical items, automating manual tasks, optimizing performance through strategic changes, and facilitating the seamless transition to Azure Cloud services. As the Technology Operations Manager, you would need have some understanding with this along with managing the coordination in the platform centralised run team and work closely with stakeholders.

Skills and experience we're looking for:

• Proficiency in translating business requirements into technical outcomes with a strong business acumen, with the ability to dig into and understand complex technical challenges and their implications on business operations
• Excellent analytical and problem-solving skills, with the ability to identify and resolve issues in a timely and efficient manner. Proficiency in Azure PaaS concepts and related technologies. Microsoft Certification (such as Azure Fundamentals AZ-900) is desired but not required
• In-depth knowledge of industry best practice of business protection controls and compliance standards which can be used to identify areas of improvement for Aviva (where/if we fall short)
• Strong leadership and team management skills, with the ability to motivate and inspire team members to achieve their full potential
• Exceptional communication skills with the ability to effectively collaborate and challenge when necessary

What you'll get for this role:

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary national £60,000 - London £70,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity 10% of annual salary Actual amount depends on your performance and Aviva's.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer's leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.

We'd love it if you could submit your application online. If you require an alternative method of applying, please give Lacey Lane Mckoy a call on 07385425912 or send an email to [email protected]