Security Officer

Job description

Reporting to

Security Team Leader

Department

Security D epartment

Primary location

Eaton Estate, Chester

Main purpose of role

As a Security Officer, y our contributions will be essential to our security framework, as you collaborate closely with the wider estate teams. You will take charge of comprehensive control and monitoring of physical access, along with executing thorough internal, external, perimeter, and ad-hoc patrols , the protection of The Family, staff and assets across the Grosvenor Family Office (GFO) .

You will be working a 2 days , 2 nights, 4 off shift pattern , averaging 42.12 hours per week.

You will be operating and overseeing a fully functional Security Operations Centre (SOC) and CCTV system, while also managing access control and intercom system s . Swift and effective responses will define your approach to incidents, supporting emergency response plans and managing the emergency services. Beyond the confines of the estate , you may serve as a responsive unit for off-site locations, extending our security presence.

You will be enhancing Family, visitor and VIP experiences by providing a high level of professionalism, communication and customer service. Your role extends to providing security assistance during events, functions, and gatherings, and you will be equipped to administer first aid or CPR as needed. Your proactive engagement will fortify our security structure and contribute to a safe and secure operational environment.

Key responsibilities

• To observe , report, provide positive response and control to any security situation that may arise
• To provide emergency first aid where required
• To provide the initial firefighting response to any fire situation on the Estate
• Adhere to Security Standard Operating Procedures and adhere to health and safety policies and procedures (training will be provided where necessary)
• Maintain a pattern of foot and vehicle patrols throughout the shift
• Provide contractor escorting
• Provide discreet protection to the Grosvenor Family
• Form part of any emergency response to incidents within the Estate
• Operate technical security systems in the Security Operations Centre and associated communications equipment
• Any other duties as directed by the Head of Security or Security Team Leader
• To continuously develop and improve

• To comply with company policy and best practise in security, legal and regulatory compliance
• To ensure that all H&S responsibilities are fulfilled and that the team's (including the role holder), visitors and contractors safety and welfare is maintained
• Support the security strategy in protecting The Family, staff and assets across the GFO
• To complete any other duties as required from time to tim e

Essential skills and attributes:

• To be confidential and discreet at all times
• Outstanding communication and customer service skills
• Self motivated by taking responsibility, being positive and facing challenges with enthusiasm
• Team player mindset, contributing to Gold Standard aspirations
• Full Driving Licence
• Minimum one year of experience as a Commercial Security Officer
• Basic computer skills, proficient with Microsoft Office, Teams and database tools
• Diplomatic and composed handling of diverse situations
• Adaptability to strategic changes and willingness to cover open shifts
• Strong attention to detail, effective workload prioritisation in fast-paced settings
• SIA Door Supervisor, CCTV qualification or Close Protection Licence (optional)

All employees must uphold the shared values of Grosvenor :

• Integrity , be honest, fair and open
• Trust , be loyal, reliable and deliver on commitments
• Respect , be inclusive, straightforward, collaborative, caring and thoughtful

The role will attract a competitive salary and benefits scheme, including -

• Competitive pension scheme
• Life assurance
• Generous holiday allowance
• Wellness Contribution of £30 a month
• A variety of optional benefits available on our benefits platform

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Please carefully read our Recruitment Privacy Notice before proceeding with an application. The privacy notice sets out how Grosvenor obtains, uses and protects the personal information which you provide to us. You can read the notice here - https://www.grosvenor.com/legal/recruitment-privacy-notice