Transitions Lead

Job description

JOB SUMMARY

This person will lead multi-disciplined project teams as part of the Global Transition Team (GTT) organization to ensure overall success of projects and programs supporting strategic business in Global Workplace Solutions (GWS). This work is predominantly mobilizing new client accounts and expansion/transformation of existing accounts. This individual will provide ongoing leadership and direction for these projects by facilitating planning sessions and client meetings, assessing risk, implementing mitigation plans and communicating with key decision-makers.

KEY RESPONSIBILITIES

• Successful delivery of multiple transitions in parallel, on time, to the scope outlined in the MSA and within budget
• Accountable for transition success and primary point of contact for client on global and/or regional projects
• Responsible for driving standard transition process across projects; work with Program Manager to drive timely completion of all transition milestones
• Escalation point for core and extended project team. Recognize, apply, and capture lessons learned all throughout the process
• Effective cost management and control of transition budgets
• Responsible for hand-off to Account Team once Stabilization is complete
• Occasionally participate in pursuit process, representing qualifications of the GTT Team
• Escalation point for core and extended team on the project. Recognizes, applies and captures lessons learned all throughout the process
• Support the client pursuit process, including solution and transition strategy development and yellow pads/presentations as needed
• Lead transition planning efforts post-award prior to Kickoff, including team mobilization.
• Lead the core and extended transition team to ensure all transition commitments are met and delivered in the agreed timeframe following the GTT transition process
• Manage and strive to control the transition budget, forecast any deviation, and provide required reporting
• Lead the Go Live strategy and plan to ensure successful Day 1 for the account team
• Ensure contract obligations are met and transition deliverables are satisfied using the GTT best practices, tools and processes
• Manage project closeout process including Transition Improvement Process (TIP) completion and operational handoff to account leadership

SUPERVISORY/LEADERSHIP RESPONSIBILITIES

• Solid understanding of all transition roles and responsibilities and can execute autonomously
• Steer direction through transition and can seamlessly interact with all stakeholders, including clients, executive leadership, workstream leaders and GTT core team
• Lead matrix project team made up account Alliance Director, Sector Director and SME's from functions and business for any project type and under any complexity (Demobilization, Transformation, Global Projects)

ESSENTIAL SKILLS

• Able to understand current processes and can proactively explore new ideas to increase quality, efficiency, and effectiveness
• Understands impacts and cascade effects of managing time and expenses; understands transition budget developments and how to expertly manage to each established budget
• Expert at ensuring all scope is accounted for within the transition plan; can proactively develop custom components based off client needs and can lead the development of new components into the standard plan
• Able to predict possible risks and proactively develop mitigation plans with the appropriate stakeholders
• An expert in presentation, oral communication and written response
• Leads teams through solutions and enables successful outcomes

EDUCATION and EXPERIENCE CERTIFICATES and/or LICENSES

• Bachelor's degree with an emphasis in Facilities Management, Business Administration or related field
• Minimum 15 years progressive leadership experience
• MBA or advanced degree preferred
• Professional background with systems implementations, mergers/acquisitions, re-engineering or other large/complex projects
• Deep operational knowledge in complex organizations
• International work experience preferred

EQUAL OPPORTUNITIES

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

ABOUT CBRE

CBRE is the world's leading commercial real estate services firm with offices located around the globe. CBRE currently employs roughly 80,000 people worldwide, with 2,500 working in the UK. The Company's core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting. In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton.