Senior Planner/Scheduler

Job description

Purpose:

This role will be part of the account based team and have support, training, access to the UK CBRE Full Spectrum Lab Services group.

We are seeking a Senior Planner/Scheduler - They will be responsible for Management of client Laboratory assets, PM's and Breakdowns to ensure all works are scheduled and associated administration tasks fulfilled.

Key Accountabilities & Deliverables:

Planning & scheduling:

Day to Day management of the Planner/scheduler / admin

• Contact vendors to schedule monthly Preventative maintenance, for Multiple sites
• Ensure client TMS system is maintained and kept up to date to reflect the status of the asset at all times
• Manage the help desk and inbox regularly, to ensure all queries are handled and responded to
• Manage escalations from the Planner/Scheduler and Scientific equipment Co-ordinator
• Manage the client TMS system issues to upload service reports, close down duplicate WO's, amend PM schedules etc
• Manage the clearing and receipting Invoices and monthly billing spreadsheet
• Communicate with vendors and address any issues and escalations
• Obtain quotes from Vendors for any corrective works required
• Book on engineers using the clients visitor system
• Raise Purchase Orders, and Work orders using the CBRE purchasing system
• Liaise with logistics, couriers and external vendors to send away hand held meters for Calibration
• Manage the update of clients TMS system with regards to new and retired assets
• Communicate with requester/client to determine total scope of work and priority of the work to be performed. Maintaining strong communication with the requester as to the status of the work order until completion.
• Acts as a contact/liaison between O&M staff and the requesting department for the planning and scheduling of work performed by O&M site team.
• Generate and provides management reports on topics tracked such as, work order status, equipment repair history and cost, trouble calls, work orders, and customer satisfaction.
• Attend daily/weekly meetings with client and CBRE management to develop improvement process's , and update on the status of scheduled work orders, and discusses new, incoming work orders.
• Utilises TMS system to manage work orders history and track job status and repair costs.
• Identify opportunities to improve process, planning or performance through analysis of work order flow, project demands and expectations.
• review TMS asset and cost data to recommend corrective actions to reduce costs.

Health, Safety Environmental Arrangements:

Act as a receiving authority under both the client and CBRE Lab Equipment Certificates and Safe Systems of Work (SSoW/RAM's).

• Ensure that a full and detailed task specific Risk Assessment/Method Statement is completed prior to any work commencing.
• To report any accidents or near misses that they experience, or witness, to their Line Management.
• To co-operate and assist in all aspects of health and safety procedures introduced by management for their well-being.
• To not interfere with any equipment provided for their safety.

Personal Experience/Qualifications/Skills:

• Experience of working in a fast paced, operational environment
• Experience in a similar role - undertaking Planning/Scheduling
• Very strong analytical skills with proven ability to break down and solve complex problems in a logical and structured approach
• PC literate in Microsoft packages (Word, Excel, PowerPoint etc)
• Strong written and verbal communication skills
• Robust and assertive attitude towards achieving results and motivating team members
• High customer focus, and strong effective communication skills