Infrastructure Engineer

Job description

We are currently recruiting across a wide variety of roles for new and existing programmes with our clients in the Aerospace, Defence and Security sectors.

We are looking for an Infrastructure Engineer to the team to provide technical design, implementation, and support of infrastructure technologies. The role will offer the opportunity to develop and for career progression.

These roles require the successful applicants to undergo UK security vetting clearance (or a willingness to apply).

What you will be doing:

• Engaging in pre-sales activities to scope out potential solutions.
• Accurately assess effort and cost involved with implementation.
• Follow standard project processes and procedures in order to produce documentation to be used in proposals
• Evaluate hardware and software (within server, network, storage or desktop environments)
• Integration and test of new products (both hardware and software) for incorporation into program infrastructure
• Administration and enhancement of the environment and its supportability, for example: administration of user accounts, control the network access integrity, manage the data, in terms of space allocated to data, access authorizations, SAN, optimization.
• Provide third line support to ensure right support.
• To be aware of the relevant SLA structure and to respond, fix or escalate according to the limits set out within that structure.
• Accurately assess time to complete tasks to ensure operational and user procedures.
• On call/standby working to be discussed after 6 months in the role.

What you'll bring:

• The Infrastructure Engineer will have sound knowledge of the latest developments and future strategy for their technology area, and an awareness of its application within past and present Sopra Steria engagements
• Experience of leading a small technical team to complete project tasks.
• Experience of working in a project environment.
• Experience within a customer support environment and an appreciation of the impact of problems on the customer business.
• Documentation Skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk personnel.
• Extensive experience in Infrastructure Management
• Extensive experience of Hypervisors (VMware & Hyper-V)
• Extensive experience of Citrix Virtual Apps & Desktops
• Good knowledge of Networking Fundamentals

It would be great if you had:

• Technical Infrastructure skill in an enterprise environment, for example: Advanced Infrastructure skills covering administration, fault finding/diagnosis and fix, File/Print
• Clusters, enterprise thin client environment an advantage, messaging an advantage.
• Experience of working to tight SLA's.
• Accreditation to technical level or equivalent essential (ex: MCSE) and accreditation in another technology area preferred.

Employment Type - Full Time, Permanent
Location - Cheltenham (on-site)
Security Clearance Level - DV
Internal Recruiter - Lee Brown
Salary - up to £50k basic
Benefits - 25 days holiday with the option to buy/sell days plus Birthday off, Pension, 4x Life Assurance, 3% flexible benefits fund

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about our company?

Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, along with supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies.

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.