Industrial Facilities Manager

Job description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for an Industrial Facilities Manager

Job Responsibilities

• Lead a team of CBRE employees, service partners and contractors to deliver full, integrated facilities management at our clients large, industrial site

• Manage contractual relationships and work with client stakeholders to ensure excellent service delivery, reviewing and monitoring performance in line with agreed KPI or SLA.

• Ensure Quality, Compliance, Safety and Safety policies are met and auditable

• Liaise with CBRE Project Teams and Client to share medium to large project opportunities

• Respond to problems and concerns; implements policy, rules and regulations.

• Support account management team to monitor and modify the services deliverables in accordance to the change of Client's business needs.

• Review and manage local contract/ scope of work documents to ensure consistency and adherence with client master contract and CBRE's corporate standards

• Support leadership and contract support team in developing and controlling annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs and project costs

• Consistently encourage and introduce innovation to ensure optimal service delivery, through the latest on market products and services

• The job demands leadership capability, creativity, resourcefulness, interpersonal and communications skills, and organisational abilities.

• Excellent communication skills are imperative in this role. The Facilities Manager must display a strong ability to be a key influencer with decision-makers

• The Facilities Manager must display diligence in abundance in servicing clients; in addition, time management and a sense of urgency are crucial.

• Quality Control; The Facilities Manager must possess an eye for quality and attention to detail.

• Ability to exceed clients expectations by considering and mitigating in advance, all impacts from any facility action, task or project

• Demonstrable Health & Safety knowledge and/or experience (IOSH minimum)

• Proven record of providing excellent internal and external customer service

Person Skills

• Experienced in delivering full, integrated facilities management (Maintenance, Security, Waste, Porterage, Reception, Grounds, Pest, Archiving, Reprographics, Conferencing, Small to Medium Projects)

• BIFM, IWFM membership or equivalent experience desirable

• Experienced in managing large, industrial facilities

• Experience working in aged buildings with high, fragile roofs, desirable

• BIFM, IWFM or equivalent experience

• ILM 3 - 5 qualification desirable

• GCSEs - Maths and English language minimum C grade.

• Great communication skills, both verbally and in writing.

Our Values

• RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration
• INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for
• SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities
• EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders

About CBRE Global Workplace Solutions:

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

#GWSEMEA