Facilities Assistant

Job description

Department: Workspace Solutions

Job Title: Facilities Assistant

Reporting to: Facilities Coordinator

Location: London

Summary of role:

To support the Facilities Coordinator in the delivery of various office administrative, hospitality, and reception type services within the client's London premises.

Objectives:

To work within the CBRE company guidelines to provide the client's internal and external customers with supportive, efficient and professional services at all times.

Job Responsibilities:

• Manage the reception area with a courteous, pleasant and professional presence, greeting and assisting all the staff and visitors
• Daily Quality Floor Checks
• Displaying signage, as requested and as appropriate
• Posters in Washrooms
• Provide general safety and security support by managing and processing any requests for access control devices and passes for staff, contractors and visitors.
• Ordering & Preparation of C badges for contractors in catering, facilities, & janitorial team
• Preparing contractor permits to have works performed, as required
• Provide general administrative and logistical support to the Facilities Coordinator and other line managers as necessary
• Assisting with daily and weekly audits/ reports
• Daily Reception / Collaboration Safety Checks
• Weekly Quality Floor Checks
• Weekly Unseated Reports
• Weekly Visitor Reports
• Monthly Bike Audits
• Monthly FloorScope Audits
• Providing support to the team regarding Weekly On-Boarding of new employees and contractors
• Preparation of Event Badges
• Verification of identity of TVCs
• Weekly Reporting of Checked-In guests & No-Shows to People Ops
• Assisting with meeting room requests
• Ordering & Distributing of Bike Passes/Tags to Googlers
• Fulfilling client requests via guts tickets
• Maintain constructive and positive professional relationships with all other CBRE service delivery staff and their appointed contractors

Candidate Requirements:

• Excellent communication skills with the ability to interact with individuals from a wide variety of social and educational backgrounds
• Ability to handle multiple requests and work in a fast paced and often demanding environment
• Ability to accurately complete tasks, assignments and responsibilities in a timely manner
• Able to function with a high level of initiative and proactivity
• Dependable and flexible, able to work independently as well as part of a team
• Responsive to customer requests in an empathetic, supportive and productive manner
• Posses a high level of IT literacy
• Must remain calm, courteous and polite in all circumstances