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Job description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography.

We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence).

Key Responsibilities:

This position is responsible for the strategic management of the client's critical environment infrastructure (including co-lo sites), FM engineering and practical delivery of best-in-class operational standards resulting in an excellent engineering service provision across the EMEA region. You will be an evangelist for engineering best practice and act as a trusted advisor to the client, supporting the development of engineering standards.

Operational management of CBRE's specialist M&E Supply Chain and OEM's in order to deliver a best in class service with the ultimate objective of meeting the Key Performance Indicators and Service Level Agreements targets across EMEA countries.

• Responsible for in scope all engineering service delivery in the EMEA region

• Provide support to the Global Engineering Lead/Account Director, providing tactical and operational delivery reports as well as Supply Partner management and direction across the region as required.

• Use data to driver monitor, report on and drive performance of the engineering team across the region.

• Provide leadership, support and guidance to sub-region engineering leads to ensure effective, timely and complete delivery of the service provider's deliverables in accordance to the service level agreement and contract.

• Manage regional incident and escalation, lead engineering problem solving, fault finding and root cause analysis for the region acting as the primary interface with the client, local vendor partner, and other stakeholders.

• Conduct regular reviews of existing operations to ensure maintenance and operating standards and environments are adequate for each facility. Implement the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery.

• Provide financial oversight including review engineering capital budgets, ensure effective management of the Repairs and Maintenance (R&M) cost, providing budget variance reports and assisting with annual reconciliations.

• Performs additional job duties as requested. Some travel required.

Essential Skills:
  • Excellent client relationship and leadership skills
  • Strong communication and presentation skills
  • Ability to effectively respond to complex inquiries, requests or complaints from clients, line management and supply chain,
  • Experience in change control and engineering planning tools and processes
  • Strong financial control to maintain cost within budget.
  • Intermediate skill with Microsoft Office Suite,
  • Relevant experience managing an engineering service delivery across multiple remote and culturally different locations.

Education:
  • Tertiary qualification in Engineering Studies preferable with Degree in Mechanical or Electrical Engineering.
  • A minimum of ten years post training experience, five years of which in maintaining critical engineering environments.
  • Member of an Engineering related professional institutions i.e. ASHRAE/CIBSE/IEE.

    About CBRE Global Workplace Solutions :

    As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

    CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."

    Application Process:

    Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

    Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

    No agencies please.

    Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

    #GWSEMEA
    Industry
    Construction, Architecture, Property & Facilities Services
    Job Sector
    Engineering
    Job Position
    Other
    City/Town
    London
    Address
    London, UK
    Post date
    Closing date
    Reference Number
    155931_crt:1713262359665

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