Claims Leader

Job description

Claims Team Leader

Location Glasgow

Salary up to £40k plus benefit package

As a Claims Team Leader within our Casualty Claims division, you will lead a team of claims handlers who settle insurance claims with maximum efficiency and minimum fuss. Working in a technical claims unit that thrives on getting great outcomes you will lead and inspire your team to be the best that they can be.

Are You Someone Who:

Has the ability to inspire your team to deliver market leading outcomes and have brilliant 2-way conversations? Can you provide guidance, coaching and support to your people, developing them to be the best they can be? Do you have the ability to read and understand data - using it to make decisions and drive change? You should be able to identify opportunities for change and challenge the way we do things today to shape our system for the future. We need you to be able to nurture and develop our talent for the future whilst working as part of a leadership team to achieve the best outcomes for our colleagues and customers.

If you answer yes to this, we would love to meet you.

Skills and experience we're looking for:

• Excellent written and oral communication skills
• Experience in leading a team
• Sound technical knowledge with experience of working in either in Motor Damage or Motor Bodily Injury claims environment
• Ability to have open & honest conversations
• Takes responsibility, ownership & accountability and holds others to account

What you'll get for this role:

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary up to £40k (depending on skills, experience, and qualifications)
• Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva's.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer's leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. Our people agree that we offer a great company culture and outstanding employee experience. In fact, we're actually an officially certified Great Place to Work . To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.

We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to [email protected]