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Department for Work & Pensions

The Department for Work and Pensions (DWP) is the UK’s largest government department and is responsible for welfare, pensions and child maintenance policy. It administers the State Pension and a range of working age, disability and ill health benefits, serving around 20 million customers.

 DWP is responsible for

  • understanding and dealing with the causes of poverty rather than its symptoms
  • encouraging people to work and making work pay
  • encouraging disabled people and those with ill health to work and be independent
  • providing a decent income for people of pension age and promoting saving for retirement
  • providing value for money and reducing levels of fraud and error
  • reducing work-related death and serious injury in workplaces through the Health and Safety Executive

DWP is a fast paced organisation which puts leadership at the centre of its transformation journey. The majority of DWP colleagues are part of the Operational Delivery Profession (ODP) – providing customer service to DWP’s 20 million customers across the UK. ODP is a thriving, inclusive professional community that supports colleagues and encourages them to learn, develop, grow and progress in their career to reach their full potential.

Equlaity and diversity

DWP is committed to providing services which embrace diversity and which promote equality of opportunity. As an employer we are committed to equality and valuing diversity within our workforce. Our goal is to ensure that these commitments, reinforced by our Values, are embedded in our day to day working practices with all our customers, colleagues and partners. In DWP, we recognise that our people are our biggest asset and strive to build an inclusive environment.

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Why work for us

We're responsible for welfare, pensions and child maintenance policy. We deliver the State Pension and a range of disability and ill health benefits to around 20 million people. Almost everyone in the UK will be our customer at some point in their lives, so it’s only right that our workforce represents the people we’re serving. We're looking for people who will take pride in delivering a service which changes people’s lives for the better.

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Awards & accreditations

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