Vice President, Client Implementations II

Job description

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We're seeking a future team member for the role of Vice President, Client Implementations II to join our Client Implementation Team team. This role is located in Manchester, UK - HYBRID

In this role, you'll make an impact in the following ways:

• Lead and control complex onboarding projects following all governance standards.


• Effective client relationship management through a comprehensive understanding of the client's business needs and expectations. Positively contributes to the client relationship through an open and constructive approach.


• Maintain strong working relationships with the service delivery teams within BNYM. Work with them to ensure the operating model is clearly defined and is suited to meeting the client's needs.


• Facilitate internal discussions around changes to the operating model and following up with the internal teams to ensure all required sign offs are received. Escalate appropriately and manage same until resolved.


• Ensure delivery of high quality and timely output by maintaining and monitoring project plans, Action logs etc, identifying issues and ensuring they are resolved

To be successful in this role, we're seeking the following:

• Strong theoretical knowledge and a good understanding of hedge fund administration and how services are delivered.


• Experience of working within one or more of the core Alternative Investment Services functions - Custody/Trustee, Transfer Agency & Fund Accounting


• A consistent ability to deliver within deadlines, even under challenging circumstances while managing client expectations.


• Team player with demonstrable skills in developing effective relationships with internal teams and clients


• Ability to adapt and act quickly to drive change by advocating innovative solutions and new ways of thinking.


• Candidate will possess strong analytical and communication skills and be able to work independently and under pressure while adhering to strict deadlines


• Problem solver with sound prioritisation & time management skills


• PRINCE II qualified - strongly desired

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

• Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion


• Bloomberg's Gender Equality Index (GEI)


• Human Rights Campaign Foundation, 100% score Corporate Equality Index


• Best Places to Work for Disability Inclusion , Disability: IN - 100% score


• 100 Best Workplaces for Innovators, Fast Company


• CDP's Climate Change 'A List'

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.