Transition Director

Job description

Job Title: Transition Director

Reports To: Managing Director

Business Segment: Global Workplace Solutions

Location: UK

JOB SUMMARY

The position is accountable for supporting and assisting in leading UK transitions as part of CBRE's National Division. The purpose is to support the Managing Director and National Accounts in transition responsibilities including onboarding of single and multi-disciplinary Corporate Real Estate outsourcing relationships and delivering transformational change during the relationship lifecycle. Transitions typically involve people transfers, data migration onto industry specific platforms, procurement of supply chain services, change management communication and process reengineering. This role leads direct and virtual project teams, working in partnership with Business Unit or Account Leaders, and supports the CBRE transition and transformation roadmap and processes. This role supports the commercial management of the transition team and is accountable for the successful migration of new business to an operational state.

KEY RESPONSIBILITIES

- Successful delivery of multiple transitions in parallel, on time, to the scope outlined in the MSA and within budget

- Managed all stages of the transition project from involvement in the solutioning through delivery and close out

- Support the Managing Director, SLT and the transition team including transition leaders, Program Managers, and Communications Leads, including resource planning for future demands

- Sponsor for assigned transitions within the designated geography and act as internal escalation point for the Transition team

- Partner with the solutions team on new client opportunities. Support the UK transition content and presentations for RFP's, pursuits, yellow pads, etc.

- Effective cost management and control of transition budgets

- Further development the CBRE transition methodology and tools for the best customer outcomes, stakeholder engagement and the framework for commercial success at 'Go Live' in collaboration with the key stakeholders and the wider Global Transition Team

SUPERVISORY/LEADERSHIP RESPONSIBILITIES

- Will have Management responsibility as required of the Transition Team members within the Local UK GWS team, which could include (Transition Leaders, Program Managers and

Communications Leaders)

ESSENTIAL SKILLS

- Ability to lead and motivate teams within a matrix, while responding to a fluid environment and sometimes conflicting priorities

- Ability to establish rapport, instils confidence and manage stakeholder relationships

- Measurement of performance and management through accountability

- Strong commercial and risk management

- Business development leadership as a transition subject matter expert

- Developing personnel, including self-development

- Understanding of global, complex, multi-service lines real estate outsourcing environment and an ability to cross sell accordingly

- Self-aware and team aware, and able to work in a collaborative and multinational environment

- Integrates well across functions, taking an active role in the transition platform development through knowledge sharing and best practice development, globally

- Confident, assertive and sociable where required

- Ability to travel when required (supporting specific project needs)

- Ability to comprehend, analyze and interpret complex business documents

- Ability to make effective and persuasive presentations on complex topics to employees, clients and management

- Ability to motivate and negotiate effectively with key employees, clients and management, globally

PREFERRED EDUCATION and EXPERIENCE CERTIFICATES and/or LICENSES

- Bachelor's degree with an emphasis in Facilities Management, Business Administration, Construction or related field

- Minimum 10 years progressive leadership experience