Medical Quality Manager

Job description

Site Name: UK - London - Brentford
Posted Date: Apr 22 2024
We're excited to be moving to our vibrant new home on New Oxford Street in central London from the end of June 2024. At GSK HQ, we're building an energising space where we can connect, collaborate and get ahead of disease together. Designed especially for us, it'll be one of the healthiest workplaces in the world, with best-in-class tech and bright, light spaces to help us thrive.

394556 Medical Quality Manager - UK Medical and Commercial

The job exists within the UK Local Operating Company (LOC) to ensure that the Quality Management System (QMS) requirements for interacting with patients to deliver healthcare activities are met. The job is critical for the safe and effective management of systems and activities that have a direct impact on patients. The job holder is expected to take the lead in implementing and sustaining the Patient Programme QMS.

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.

Discover more about our company wide benefits and life at GSK on our webpage Life at GSK | GSK

In this role you will

• Assess and proactively create and implement a continuous improvement plan for the adoption of the principles and requirements of a Quality Management System into the UK Medical and Commercial departments of the LOC, including identifying, understanding and sharing appropriate information.
• Build strong relationships across the LOC and work with others to deliver appropriate patient care within Patient Programmes
• Undertake relevant training forums to deliver Patient Programmes
• Responsible for the ensuring a robust, sustainable and effective QMS through monitoring and reviewing the compliance status within the UK LOC
• Implement and maintain effective Quality Assurance systems to ensure that local operations are in full compliance with GSK standards and policies as well as NHS best practice.
  • Ensure that all SOPs are in place, updated & training is conducted across the business. Ensure a monitoring system in place for tracking training compliance and process for escalation.
  • Identify, Implement and Manage QA Objectives & KPIs
  • Establish and manage Annual Quality Plans
  • Establish and manage Risk Management, Corrective and Preventative Actions (CAPAs), auditing, complaints and incident management processes.
  • Ensure that suppliers and customers are approved.
  • Approve any contracted activities.

Why you?

Basic Qualifications & Skills:

We are looking for professionals with these required skills to achieve our goals:

• Relevant Undergraduate degree in a life sciences related field, other tertiary qualification or commensurate professional experience.
• Significant and varied experience working in Pharmaceutical / Consumer Healthcare industries, preferably in the capacity of a senior quality specialist or a manager
• Strong understanding of and experience in quality assurance systems
• Good knowledge on effective quality documentation systems
• Professional written and verbal communication skills. Able to deliver positive and proactive communication.
• Ability to influence and motivate stakeholders at any level of the LOC organisation
• Analytical mind, good attention to detail and problem-solving skills within a structured process
• Good team player - works well in cross-functional teams.
• Good time management skills, with ability to multi-task and work under pressure
• Concise and persuasive in the description of the different QA situations. Able to stick to the standard and not be pressurized.
• Works with a spirit of continuous improvement and innovation, creatively open to new ideas and methods
• Flexible thinking - able to challenge and see views from different perspectives
• Ability to self-motivate and be resilient and focused under pressure
• Able to effectively enable and drive change across cross functional stakeholders
• Strong general computer literacy with Intermediate skills in Microsoft Word, Excel, Power Point and Outlook

Closing Date for Applications - May 7th, 2024 (COB)

Please take a copy of the Job Description, as this will not be available post closure of the advert.

When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people over the next 10 years. R&D is committed to discovering and delivering transformational vaccines and medicines to prevent and change the course of disease. Science and technology are coming together in a way they never have before, and we have strong tech-enabled capabilities that allow us to build a deeper understanding of the patient, human biology and disease mechanisms, and transform medical discovery. We are revolutionising the way we do R&D. We're uniting science, technology and talent to get ahead of disease together.

Find out more:

Our approach to R&D .

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] or 0808 234 4391.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive

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