HIV Treatment Key Account Manager, North West & West Midlands - ViiV Healthcare

Job description

Site Name: Field Worker - GBR
Posted Date: Apr 24 2024

HIV Treatment Key Account Manager - ViiV Healthcare

Location: UK, Field Based, North West and West Midlands

'We're moving towards a more sustainable future with our new headquarters. With better public transport links and proximity to world-class science and technology institutions, we're excited for our move to the vicinity of Earnshaw Street, London WC1A ("the New HQ") by end H1 2024.'

Job Purpose

The HIV Treatment Key Account Manager is a critical role for ViiV UK specifically responsible for leading the strategic approach across key target accounts to deliver uptake of our promoted medicines. Working closely with the cross functional Territory and Brand Team, they will have several core elements to their role, outlined below.

Accountable for generating appropriate use of ViiV licensed assets in hospitals/centres by providing Health Care Professionals (HCPs) with highly credible and engaging interactions on our promoted medicines.

Accountable for the development and maintenance of strategic account plans to support the appropriate use of our medicines, working with other field colleagues in line with ways of working guidelines.

Act as the focal point of contact within the accounts overall, introducing other cross functional team members to the local clinical and payer customers as appropriate (e.g.: Medical off label reactive requests) and ensuring overall ViiV coordination for a seamless customer experience.

In this role you will

• Acting as HIV Treatment Key Account Manager (for a specific medicine/s) for ViiV UK.
• Utilising business acumen to analyse insights, sales data and market research and set strategic direction in accounts.
• Monitoring performance through structured review and course correct account strategy accordingly.
• Taking the guidance from Brand specific National action plans and campaigns to develop a clear and comprehensive territory account management plan with mapping of target HCPs, detailed objectives and KPI measures of success.
• Delivering omnichannel approach to implement plans across face-to-face, digital, and multimedia touchpoints.
• Delivering against broad scope of performance objectives, KPI's and account plans with an agreed budget.
• Commercially focused sales conversations, to include clinical and access, delivered in a highly qualified and engaging manner using clinical and access materials provided. Customers to include Professors, Consultants, Clinical Nurse Specialists and Pharmacists.
• Achieving market access to enable Hospital/centre usage.
• Work closely with all internal stakeholders as part of the key account management process to ensure a seamless customer interface - to include multiskilled team colleagues and Key Account Managers responsible for other ViiV products working in the same accounts.
• Developing advocacy at a local level and mobilizing HCP's. Working closely with the External Expert Engagement Manager to support the national advocacy plan.
• Leading coordination of cross functional omnichannel activities (F2F supported by digital basics and multiple touchpoints e.g. emails, P2P) in the hospital/centre.
• Support the implementation of pilot projects and the cascade of best practice.
• Operating and delivering commercial objectives in line with ViiV values and compliance framework.
• Provide Budget Impact Modelling, Value Story and Value Proposition for core in-market products.
• Proactively address any queries and issues around implementation of products and service provision/capabilities of treatment centres.
• Gather insights on barriers to access, system issues and needs to support future service provision by ViiV.

Why you?

Basic Qualifications & Skills:

We are looking for professionals with these required skills to achieve our goals:

• Degree in life science or similar OR equivalent experience
• Proven ability to interact with customers as well as demonstrated commercial acumen
• Excellence in brand selling to specialist and secondary care centres
• Ability to employ a key account management approach to working in hospitals/centres
• Ability to influence NHS customers and demonstration of excellent NHS knowledge and understanding
• Ability to project manage

Preferred Qualifications & Skills:

Please note the following skills are not necessary, just preferred, if you do not have them, please still apply:

• HIV experience desirable
• Ability to work cross-functionally
• ABPI qualified
• High level of interpersonal skills
• Ability to work in a complex environment
• Excellent communication and presentation skills
• Ability to adapt and maintain skills in a rapidly changing environment

Closing Date for Applications - 8th May 2024 (COB)

Please take a copy of the Job Description, as this will not be available post closure of the advert.
When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Why Us?

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.

We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.

Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a diverse team and a truly inclusive culture where we're all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.

ViiV is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Important notice to Employment businesses/ Agencies

ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV's compliance to all federal and state US Transparency requirements. For more information, please visit ViiV's Transparency Reporting For the Record site.