Data Centre OCC Technician

Job description

Job Title: Data Centre OCC Technician

Business Sector: Data Centre Solutions

Location: London, UK

COMPANY PROFILE

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a OCC Technician to join the team located in Docklands. The successful candidate will be responsible for ensuring technical matters relating to Control Systems Plant and Equipment Maintenance on site follow Health, Safety, Environmental and Legislative requirements.

Role Summary

To act as first response to critical alarm notifications across campuses with a location by liaising with and providing information to the Clients Service desk Team and CBRE. To effectively supervise the day-to-day operation of the area's maintenance team to ensure the effective and efficient operation of hard Services facilities across data centres. To ensure constant high level service delivery is maintained and reactive task are completed on time within customer SLA. Working alongside OCC manager to help service delivery. Adherence to all quality, health & safety, and environmental policies within the Data Centre.

Primary Objectives

• Provide a Technical point of contact for Client and Site Technical Staff while ensuring all planned / reactive works on various systems are completed to the correct client and legislative standard
• Monitor and assure the environmental controls within the building / specialist areas conform to the required specifications and tolerances
• Ensure change control is applied to documentation, software and hardware
• Develop methods of communicating changes to client and internal teams.
• Review alarm management protocols
• Liaise with site and client management during any emergency operations or procedures
• Responsible for equipment and services inspections, testing, planned maintenance, modifications and fault finding
• Investigations, diagnoses and rectification of faults on mechanical / electrical distribution systems, plant and equipment when appointed to do so
• Start up, operation and shut down of service plant, equipment and systems when authorised
• Report to and seek advice from the Team Leader on all matters appertaining to Operational matters, Regulatory and Statutory compliance
• Carry-out Technical and Quality Audits to ensure assets and operations are technically and statutory compliant
• Provide professional technical input during investigations, RCA's, A3's.
• Identify and agree system enhancements to improve resilience and performance

Main Duties

• Technical Supervision of the operation, maintenance and repair of all critical environment systems while maintaining 100% uptime to all critical power systems
• Monitor and respond to BMS & EMS alarms for specific sites.
• Understand all works being completed in building which effects the mechanical and electrical infrastructure and or operations of the site data halls.
• Develop and upkeep all site mechanical and controls and BMS related procedures including EOPs, SOPs, MOPs. All documentation should be consistent with current client standards.
• Provide support to as standby role for shift support if required via line manager.
• Be able to make calculated judgements on sequence of alarms from the monitored data centres.
• Escalate any incoming alarms following alarm management matrix updating customer service desk and correct on call handler.
• Produce clear and concise updates on actions seen and taken from BMS alarms.
• Communicate effectively to vendors upon call out and when onsite until completion of works.
• Update Si Local Ticket System. Follow up and close out on all BMS defects through daily shift reports and CMMS open WO's.
• Be able to remotely reset units and adjust temperatures for sites if requested.
• Be able to analyse PUE data for our client and place within report. Supporting energy efficiency and maintain customer targeted PUE.
• To produce weekly Battery Monitoring reports and to oversee and produce "real time" UPS discharge reports during the EMEA UPS maintenance servicing.
• Assist with providing monthly management report information for customer.
• Monitoring of Mimic, BMS & Alarm Systems.
• Control permit to work system ensuring all live permits are clearly visible.
• Ensuring no permits, ATW permits are authorised that run risk of effect to data halls.
• Reporting of and improvements to incident management.
• Access permits where applicable for customer works via outlook planner - a review of RAMS to ensure any risks which haven't been captured are addressed.
• Overview on switching schedules for planned and reactive maintenance and support.
• Reviewing switching schedules where other internal / external contractors are associated.
• Maintaining relevant logbooks in accordance with System Control
• Work in accordance with Technical Manager to ensure alignment with shift teams, attending team briefings.
• Maintain all BMS controls and equipment at optimal operational level including calibration of all sensors.
• Specification and recording of the Technician Training program and assisting with mock drills and scenario training.
• Assist in the development and training of technicians and apprentices with BMS related issues.

Core Competencies

• Formal electrical apprenticeship
• Strong experience in building services
• cGxP Experience / Training

EQUAL OPPORTUNITIES

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.