Critical Services Supervisor

Job description

Provision of all round engineering support, maintaining the Operational Assets at our client site in the EMEA region. You should have a detailed understanding of all new or current building services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice.

You will be responsible for ensuring that all Engineering Operational activities within the building and the contract are controlled and that they are being carried out with due regard to Health and Safety, business risk and maintaining the 100% uptime criteria.

Responsible for maintaining excellent standards of response to Asset performance, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently.

The EMEA technical supervisor will be a key position to oversee the coordination of all operations visitors to the Macquarie premises. You will be responsible to coordinate work permits to the Specialist Service Providers (SSP) and to escalate where necessary approval of permits that can affect the business-critical systems. You will closely monitor the Risk Assessments and Supplier activities on the campus and ensure they follow current H&S legislation. This position will also monitor the closure of the permits and provide the business with an 'end of business report' of outstanding permits. Scheduling, closing off PPM's and entering reactive works to the planned preventative maintenance system will also be part of the position. It is the technical supervisors role to act as a coordination point for the day-to-day activities, on site, of the Operations Team, specialist service partners, site contacts and other support teams, ensuring that conduct of all personnel under your control is safe, professional, and conscientious.

You will also be responsible to oversee the Safe Systems of Work, enforce Health and Safety legislation guidelines for the sites and to update, when necessary, the risk assessments associated for any work -related maintenance routines on site.

Your role ensures Quality Assurance audit procedures for the engineers' tools, ladders, equipment, PPE and regular checks and inspections are completed.

Reporting to the EMEA Technical manager you will control and deliver PPM, small extra & project works within the EMEA estate which include moves /changes, planned maintenance and liaison with sub-contractors in region .

Key Tasks

Duties to include:

Responsible for managing and controlling the Permit systems and safe systems of work for the EMEA offices.

Monitor the PPM system and to update plant records and assets as and when required.

To ensure current health and safety legislation is carried out on site.

To assist, produce and construct the current Risk Assessments, which are used throughout all Macquarie facilities/sites.

To ensure quality is maintained throughout the facilities

Allocate PPM tasks to local regions engineering teams where required.

Operate all systems within the buildings in a competent, effective, and efficient manner

Oversee the maintenance and continuous operation of all building systems including: fire/life safety, mechanical (HVAC, plumbing, controls) electrical (lighting, UPS, PDU, switchgear), lighting and temperature controls systems, critical environments, construction (painting, doors, locks) and control systems (fire alarm, lighting control, BMS). Utilize staff and contracting with outside vendors as necessary.

Controlling all activities being undertaken within the campus buildings. Liaising with the Site Personnel to make them aware of Specialist Service Provider visits prepare and have approved Standard Operating Procedures/PTW in advance of these visits.

Ensure that Specialist Service Provider (SSP) worksheets are signed off where necessary that quality of work has been inspected and recommendations are escalated to the Contract Management Team.

Ensure any parts required are clearly and accurately stated and any difficulties encountered on engineering activities are reported to the Lead technical manager or Contract Support.

Ensure the SSP's comply with the contractual service level agreements (SLA's).

Operation and troubleshooting for the following:

Building Management Systems on sites where applicable.

Lighting Control System where installed.

HVAC. Air conditioning systems, FCU s.

UPS system and associated control systems.

Emergency lighting.

To liaise with the site operational team and be aware of all SSP's visits, have approved standard operating procedures, risk assessments and work permits in advance.

Ensure that service providers worksheets are signed off, quality of works are inspected, and any recommendations/problems are escalated.

Personal Attributes:

Minimum 10 years' experience in Building Services industry

C&G Pts. 1 & 2, equivalent or exceeds.

18th Edition IEE: Wiring and Installation.

C& G 2391 test and inspection (preferred).

Strong communication skills and the ability to deal with all levels of staff.

Demonstrate a good understanding and be technically competent in all building services, in particular UPS, Static Switches, HVAC, Water Treatment, Refrigeration and Air Conditioning.

Ability to lead, motivate and direct a team of technicians/operatives.

Proactive in achieving the highest standard of operation.

Have good IT and reporting skills.

Physical Fitness

A high level of initiative

A smart presentable appearance

Advanced communication skills with a full understanding of customer needs & expectations

Ability to comprehend and act upon both verbal and written instructions

Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate training schemes

Integrity, honesty and punctuality is also expected

The role will involve overseas travel when required for critical works to EMEA offices.

Availability for contact out of hours for global alarm monitoring centre alarms, critical responses, candidate will be expected for alarm escalation and resolution advice as and when required

Individuals who can demonstrate leadership and experience but may not meet all the required technical qualifications may be considered subject to client approval. Training will be required in this instance.

The above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required.

About CBRE Global Workplace Solutions:

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."

Application Process:

Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.