Catering Engineer

Job description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Catering Equipment Engineer to join the team located in London. This role is responsible for the implementation of planned preventative maintenance routines necessary to ensure 100% uptime of client operations during normal hours and to assist in customer care and provide assistance to facility teams.

Key Responsibilities:

Focus maintenance and repair within set timeframe and according to defined process, service agreements and customer needs.

Executes day-to-day technical installation and/or deals with service issues.

Completes planned site / customer visits and resolves customer request / calls as dispatched.

Develops positive customer relationships, ensures pro-active feedback on and documentation of the customer's equipment and systems status and of work completed.

Maintenance and servicing to Catering Assets within London contract, including Statutory Insurance and compliance inspections and Portable Appliance Testing.

Diagnoses and repairs catering systems malfunctions requiring specific technical knowledge and relevant qualifications as well as an understanding on time and material requirements. Seeks clarification and technical support where needed and escalates issues as appropriate.

Under general supervision, installs, starts up and commissions systems in line with defined regulations, standards, and processes.

Understands and analyses relevant technical documents such as electrical schemes, fluid schemes, piping diagrams, psychometric diagrams, etc.

Communicates with catering team upon arrival and before leaving the work site. Meets regularly with vendor management team and catering vendor to become familiar with operating problems and reach full understanding of customer needs.

Keeps key stakeholders informed on the nature of service provided outstanding issues, recommends system enhancement/upgrade/replacement and promotes the sale of change orders and/or additional labour & material work.

Supports 24 Hour call-out.

Advises and trains customer in system operations and good practice.

Documents work completed in a clear and concise way and promptly submits service reports.

Ensures compliance with the CBRE safety culture and adheres to all applicable safety standards, requirements, and equipment.

Ensures compliance with environmental and industry regulations, where required.

Familiarisation with equipment across multiple buildings and areas including social hubs, vending areas, client dining, pantries, and kitchens.

Undertake fault finding and first fix for small equipment items such as, but not limited to, microwaves, hydration Taps, dishwashers, and fridges.

Manages warranty period, reporting and tracking defects with installation supplier and catering maintenance vendor.

Ordering and stock management of water softener salt and regular de-scaling of equipment.

Assists with scheduled duct cleaning and escorting of catering equipment maintainers.

In addition to the above-mentioned tasks, other activities and responsibilities may be individually defined.

Essential Skills :

City & Guilds Commercial Refrigeration Systems (Essentia)

Safe Handling of Refrigerant (Essentia)

Good Customer relationship skills. (Essentia)

Working knowledge of "Permit to work" systems. (Essentia)

Understand and interpret technical drawings/processes. (Essentia)

Time served Electrical / Mechanical apprenticeship. (Desirable)

City & Guilds Refrigeration & Air Conditioning (Desirable)

18th Edition IEE Regulations. (Desirable)

Experience of Microsoft Office applications. (Desirable)

About CBRE Global Workplace Solutions :

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."

Application Process:

Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

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