Sales Client Partner - Growth & Emerging Clients

Job description

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We're looking for an experienced Client Partner, who has a proven track record of managing multiple accounts across both established and new clients and is passionate about working in Retail Media with the UKs largest retailer.

Tesco Media and Insights platforms' Client Partner has accountability for a portfolio of key FMCG &/ or non-endemic brands, taking a consultative approach to providing Retail Media solutions to drive both performance and brand solutions for advertisers. You will be responsible for meeting & exceeding commercials targets, ensuring client retention by providing solutions across desktop, mobile, programmatic, CRM and in-store channels increasing revenue to further accelerate the growth of Retail Media budgets in the UK, driving long-term sustainable commercial growth for Tesco Media & Insights platform.

Key Responsibilities

• Ownership (along with snr client partner) of monthly, quarterly + yearly revenue goals, pipeline management and financial rigour of your client accounts
• Growth strategy for your client area across both new business & retention
• Own coverage, reporting and key relationship management for clients including brand and agency contacts.
• Efficient and effective management of your clients balancing both short-and-long term goals.
• Passionately advocate and model the delivery of first-class customer service to your client base, holding yourself to the highest standards.
• Be confident in offering short term opportunities as well as building strategic growth plans.
• Using strategic insights, identifying opportunities for growth for your clients
• Drive new opportunities through scaled coverage across key stakeholders (Shopper, Brand, Digital, Media, Commerce & Loyalty teams).
• Maintain a deep understanding and expertise of Tesco Media & Insights platform products and roadmap.
• Be confident challenging client strategy to maximise the role Tesco Media and Insights platform plays in delivering meaningful business outcomes.
• Be a key evangelist of Retail Media thought leadership across your client portfolio and industry events.

What we expect from you

• The confidence, ability and experience needed to maximise Tesco Media & Insights platform's growth ambition.
• Passion for Retail Media and Tesco Media & Insights platform products and services.
• Demonstrated ability to proactively build and own client contact networks.
• Proven track record developing a strong sales pipeline, forecast accurately and exceeding commercial targets within a rapidly growing business.
• Results-driven, self-motivated and highly goal-oriented in order exceed targets.
• Confident communicator and presenter, comfortable in fast-paced environments.
• Good knowledge of brand & performance marketing.
• The ability to understand clients' business needs and position solutions in a timely and personalised way.
• Good track record successful internal and external relationship management.
• Ability to work in a fast-moving company and be adaptable to change.
• A team player with the ability to collaborate with internal departments and teams.

Minimum qualifications

• Bachelor's degree or equivalent in any subject
• Fluent English
• 2 years + media sales either within retail media, agency, CPG and/or online advertising experience.
• Digital experience is advantageous.

What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)