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Job description

Resource Deployment Manager - UK&I - London

In this pivotal role, you will be part of UK&I Resource Management which is recognised as an integral enabler to the growth of business.

The opportunity

The Resource Deployment Manager is a key member of the UK&I Resource Deployment team. The role encompasses the following:
  • Manage optimal demand and supply management for resourcing projects and advise on the appropriate commercial drivers for engagements
  • Manage demand fulfilment in line with utilisation, chargeable hours, margin, revenue, client quality and employee engagement targets
  • Use knowledge of the team, clients and people's capabilities to proactively advise Engagement Leads and Partners on resourcing solutions
  • Monitor Resource Deployment team's performance against SLAs and identify opportunities to enhance performance and address any areas
  • Direct reporting line to the Strategic Resourcing Lead.
  • Direct line management of Resource Deployment Consultants.
Your key responsibilities

Drive and manage resourcing performance
  • Responsible for overseeing resource deployment of SSL teams
  • Manage senior client portfolios or more complex SSL business areas
  • Key member of the SSL Operational Management team, contributing to weekl...

Before you apply, we encourage you to learn more about EY

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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  • Key member of the SSL Operational Management team, contributing to weekly/monthly meetings focused on resourcing performance and owns actions to improve results
  • Proactive liaison with SSL Engagement Partners, Directors and Managers to understand client requirements and the wider needs of the business to facilitate effective resourcing decisions
  • Deal with escalated resourcing issues and make decisions on conflicting demands, liaising with other members of the Resourcing team as required
  • Understand the skill sets and proactively deploy individuals to areas where optimal utilisation can be achieved
  • Provides SSL insights to Strategic Resourcing Lead on business performance and discuss trends, interventions and actions to improve results being led by Resource Deployment Manager
  • Feed insight to the Strategic Resource Lead to understand the future workforce landscape of the SL and ensure the Resource Deployment team is equipped to respond to the changing needs of the business
  • Manage annual productivity targets with SSL teams to drive performance
  • Work with SSL Operations where relevant to input on SSL budgets to capture accurate headcount and chargeability phasing and flagging any concern areas before finalisation on these metrics
  • Proactively monitor SSL pipeline with local stakeholders
  • Support and implement continual improvement of resource deployment processes
  • Support and implement best practice approaches across the Resource Deployment team

Create an Exceptional Team
  • Lead and participate in Resourcing function team meetings, performance development requirements and training to develop the function
  • Involved in both SL and UK&I Recruitment of all Resource Deployment roles
  • Lead on cross SL Resource initiatives

Skills and attributes for success

  • Ability to use business information to anticipate and execute interventions to improve performance across the team
  • Ability to think quickly, work under pressure to meet competing demands
  • Confident and resilient to deal with challenges from people within the business
  • Proven experience overseeing a team or area with management responsibilities
  • Strong stakeholder management capability to effectively influence Engagement Partners, Directors and Managers on resource solutions
  • Business acumen to challenge the commercial drivers of resourcing decisions and demonstrate wider cross service line perspective to deliver results

To qualify for the role you must have

  • The ideal candidate should have considerable experience in commercial resourcing, recruitment or operations environment that can demonstrate adaptability to the role

    Ideally, you'll also have

  • Professional services experience

What we look for
You will have excellent communication and interpersonal skills, plus an ability to build mutually beneficial relationships with clients and colleagues from a range of backgrounds and cultures based on knowledge, experience and personal values. We are looking for a driven, organised, conscientious and analytical individual with proven leadership skills working with demanding and senior stakeholders.

What working at EY offers
We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

  • Support and coaching from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY
As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.
#LI-P
EYRM

Qualifications:
Who we are

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

EYRM
Job Sector
IT & Telecoms
Job Position
Project Manager
City/Town
London
Address
London, UK Show on map
Post date
Closing date

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