PLM Application Specialist

Job description

Location: Crawley, United Kingdom

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries; Aerospace, Defence, Ground Transportation, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Primary Purpose of the Role:

Working as part of a wider applications team providing expertise across a range a project delivery and operational support services.

Service Offers:

• Project Management and Solution delivery for PLM Systems
• Functional Consulting Services for PLM Systems
• Application Support Services for PLM Systems
• Lifecycle Management Services for PLM Applications

The role reports to the Director of Applications as a Service

Principal Relationships (beyond the UK IS team):

• PLM Application Vendors and 3rd Party Support Management
• Group IS (especially the ERP and PLM systems Teams and EA)
• Business Stakeholders - Business Service owners

Key Responsibilities and Tasks:

• Working individually and as part of a wider team to implement, test, deploy, and support solutions for leveraging PTC Windchill Product Lifecycle Management (PLM).
• Working closely with key customer stakeholders to understand current business process, issues and challenges
• Following full project lifecycle requirements, develop a solution, perform quality assurance testing, and track progress to meet deadlines for internal projects.
• Supporting the upgrade and deployment of PLM solutions and modules across the Thales platform.
• Manage / provide input into small projects (potentially delivered by external parties)
• Support infrastructure design, system upgrades and customisations, work flow creation, and while working with the Apps team to develop solutions to meet business objectives.
• Interfacing with both business and other IT functions supporting the development of business and functional requirements, status updates, enhancements, deployments, and go-live support.
• Implementing solutions within multiple architectural environments including Linux, Windows, Apache, SQL Server and Oracle Database, etc.
• Developing documentation for software and customisations including user guides, installation guides, and end user work instructions.
• Learning new technologies and work alongside our experienced Consultants and Project Managers for hands-on learning.
• Leveraging your creativity to take initiative to propose alternative solutions.

Skills

Essential

• PLM Solution expert - likely to have been in a functional consulting capacity
• Delivery experience - across large/complex Transformation Programmes
• Broad IT Knowledge - specifically on large ERP/PLM type systems
• Knowledge/experience of design to implementation methodologies - with experience gained on PLM/ERP implementation projects
• Technical IT (security, transaction processing, user interface, data management, Operating Systems Services)
• Understanding of SLA and Service Delivery
• Good communicator, both written and verbal
• Logical Analysis
• Business awareness (Business case, organisation, business process, strategic planning, Business Functions)
• IT development skills (dba, sql, web)
• Excellent Word, Excel, VISIO, Powerpoint skills, Office technologies

Desirable

• Understanding of general project management process including knowledge of MS Project
• Understanding/Empathy with Business Change/User Change impacts of IS changes

Experience:

Essential

• PLM implementation - Oracle or SAP
• 5+ years experience administering PTC Windchill PLM.
• Expertise in Windchill PDMLink 10 & above.
• Expertise in Windchill upgrades from legacy versions to most recent version.
• Expertise in Windchill system and business administration.
• Experience in the following domains: PLM Methodology, BoM Lifecycle, Data Migration, Change Process, CAD, Data Classification, ERP
• Knowledge and use of Java, JSP, JavaScript, J2EE, and/or XML for Windchill modifications.
• Experience in Windchill customization
• Ability to handle multiple activities, including infrastructure design, system upgrades and customisations, work flow creation.
• In excess of 5 years experience in the IT Industry (preferably within an Engineering Company)

Desirable

• Training in PLM solution - technical, end-user and processes
• Use of VMware technologies and application virtualisation

Values & Behaviours:

• Focus on Customers
• Perform through teaming
• Innovate
• Develop our people
• Stakeholder Engagement
• Ambition and Accountability

Financial / Budgetary Responsibility:

• Nil

Qualifications:

Essential

• Degree/HND or an equivalent in a relevant IT subject

Desirable

• Any related IS certifications/qualifications/training

#LI-BA1

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!