Media & CE Consulting Manager

Job description

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Dunnhumby is looking for a Media & CE Consulting Manager to join us on a permanent basis.

In this role, you will partner with our clients and relevant media verticals, to create and embed a new client servicing model. This model will focus particularly on Retail Media, Personalisation and Loyalty strategy schemes.

In doing so, you will support dunnhumby's personal long-term development, drive client growth and drive continuous improvement.

Key Accountabilities:

• Be the driving force and advocate of new servicing model and processes across the Media & Insight business for
• Build strong relationships and processes with internal teams to utilise and embed the planning capabilities and tools into a strategic planning process.
• Support the sales team in transforming relationships from working with suppliers to working more strategically with their clients also by building annual plans/advertising strategy by providing strategic direction and embedding new ways of working to set their planning strategy for the year.
• Reposition to our clients the new ways of working, sharing expectations on the planning process and the value this will provide.
• Assess client briefs and offer sales team guidance in gathering observations, to summarise key takeaways, areas of opportunity and focus to identify the strategic insight and create a strategic platform helping to solve the client's challenge.
• Pro-actively grow a detailed understanding of competitor set/retail media marketplace and drive this level of expertise across the sales team. Be interested in wider issues impacting retail currently g. sustainability, food waste.

Skills and Experience Required:

• At least five years' experience in a Media Planning role, building Strategic Media Plans.
• Experience working in Personalisation and Loyalty within the FMCG space.
• Knowledge and understanding of customer journeys across all media and touch points.
• Knowledge of the media environment with a focus on digital and preference for retail centric exposure.
• Strong understanding of how agency planning team's work.
• Detailed understanding and exposure to strategic planning.
• A compelling and confident presenter, adept at delivering pitches and concepts to senior stakeholders internally and externally.

What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)