Head of Digital Sales Enablement

Job description

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We're looking for a talented Media Channel Manager to lead the Instore Channel Strategy team responsible for the ongoing optimisation and ''go to market'' strategy for instore channels within Tesco's media product suite. You will take ownership of a diverse range of channels and you will drive and deliver the channel strategy that enables the longer-term Tesco media vision. You will work dynamically managing multiple projects successfully whilst keeping the team focused on the broader vision and end goals.

Key Responsibilities

Propositions/ Solutions:

• Set game-changing strategy for key Capability propositions based on market trends, industry requirements, client feedback, and analysis of best opportunities for broadening and deepening of our offer.
• Undertake strategic reviews for key propositions, assessing user satisfaction, sales performance, and proposition competitiveness.
• Devise, review, update and support ideal solutions delivery and operating models.
• Support the process to gather industry and client requirements for key propositions, validate whether we can already meet them through products and services in our catalogue, and prioritise those which we cannot meet using standard commercial criteria.
• Incorporate prioritised industry and client requirements into our sales roadmaps and backlogs for key propositions.
• Develop rigorous business cases and plans for specific new/ enhanced propositions on sales roadmaps, agree these with the Executive Team, and review delivery progress.
• Work with Product Managers and Data Scientists in Technology & Product to translate sales roadmaps into product and science roadmaps for specific new/ enhanced global products, showing when we will make new or enhanced propositions generally available and when we will deploy them to specific markets.

Clients

• Share sales roadmaps for key Capability propositions regularly with internal stakeholders, confirming that these are aligned with the latest business development and client delivery plans.
• Work with Commercial, Pre-Sales and Marketing to develop and deliver a competitve Go-to-market strategy for key propositions, including target sectors and accounts, commercial models, launch plans, and training programmes.
• Own the shadow P&L, and work with Finance and Commercial teams to set competitive pricing for key propositions and deliver sustainable profit.
• Work collaboratively with Commercial, Pre-Sales and Marketing to provide input on key propositions to business development activities, including Requests for Proposals (RFPs) and pitches.

Team

• Lead, develop and manage a high-performing team of proposition professionals as required.
• Help to develop and deliver the L&D programme for the portfolio to Capability and Commercial team members, ensuring that they are equipped to support Pre-Sales, Post-sales and Delivery work, as appropriate.
• Actively demonstrate dunnhumby values and behaviours.
• Manage risk effectively, provide visible and consistent leadership on Values and Code of Business Conduct and act where you see issues. Protect our team by ensuring they have the skills and training needed

What we expect from you

• Experience with Retail and/ or CPGs across multiple areas (e.g. merchandising, Capability management, buying) and a firm understanding of the related business issues and profitability drivers.
• Bachelor's degree or equivalent in a relevant subject.
• Extensive experience of commercial product management in the software industry.
• Significant experience with competitor offerings, propositions, products and services.

What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)