Customer Identity and Access Management (CIAM) Solution Architect

Job description

Location: Remote UK, United Kingdom

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries; Aerospace, Defence, Ground Transportation, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

CIAM Solution Architect

Location: Remote UK

Are you an experienced Customer IAM Architect looking to gain experience in an ever-growing and advanced technology environment?  Looking to work within a small and agile team, then this role is for you.

What the role has to offer:

• Opportunity to work in a global environment with an international customer base
• Excellent prospects to develop as well as pursue career progression
• A technical, autonomous role, trusted to make impactful decisions

About the Team:

In Europe, Customer Identity & Access Management (‘CIAM’) is a booming € 5.4 billion market. OneWelcome, now part of Thales- reliable, self-assured, and very human – is ideally positioned to help enterprises simplify the lives of their consumers and business partners. And that’s what the team does each day, every day.

Our opportunity:

Thales Digital Identification Systems (DIS) is one of the Global Business Units located in the United Kingdom where people daily contribute to improving Digital Identification products such as banking card, Identity Cards and Digital Access (IAM).

As our CIAM Solution Architect you’ll quickly claim your rightful position in the Professional Services department. You’ll work in multidisciplinary, customer-facing project teams composed of architects, project managers, and fellow consultants. Together, you’ll sign off on best-of-breed CIAM solutions for corporate clients. Together with these colleagues, you help customers get the most out of the platform. The first is a holistic approach, because CIAM solutions span a wide spectrum of systems/end-users, and are deployed in complex architectures. The ‘usual suspects’ include client-side architects/developers and business users. After all, they can often provide invaluable empirical information on the needs of their CIAM end users.

CIAM interacts with an extensive spectrum of systems and solutions, so liaising with external vendors (e.g. engineers who build customer portals) is often in scope, too. And while you’ll tend to focus on ‘hardcore’ topics (think flow, integration, et cetera), we definitely welcome your UX/UI insights. Additionally, we expect you to be security-obsessed. Our CIAM solutions need to work as advertised for every client. And, by extension, for their customers. Lastly, while we’re open to showing ambitious juniors the CIAM ropes, we’ll really roll out the red carpet for seasoned veteran consultants.

About You:

• Proven experience: a track record in CIAM would meet with cheers, but if your list of ‘been there, done that’ acronyms only include the IAM part, we can work with that too.

• You are familiar with Networking (firewalls, TCP/IP, OSI, WAF, etc.)

• Knowledge or Good to Know: APIs- XML/JSON/REST/SOAP, ESB/CRM/OMS, ArchiMate, use-cases and sequence diagrams.

• Knowledge or Good to Know: Containerization- Docker or Kubernetes

• Knowledge or Good to Know:  Java/Python/JavaScript/Html, Amazon Web Services (AWS) or other cloud platforms

• Familiar with Business Process Model and Notation (BPMN)

• The confidence to lead fruitful discussions with client-side counterparts, including leadership

• A track record that demonstrates your talent for translating use cases into workable stories

• A background as an integration partner isn’t a must but would help.

• You’re eager to learn from and share insights with colleagues.

To ensure that we are a good match, we can ask you to participate in an assessment.

What We Can Offer

We’re committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you’ll have a myriad of opportunities within our diverse, global organisation.

Benefits at Thales

Alongside a competitive base salary, we offer a variable compensation plan bonus and benefits package, which includes;

• Half day every Friday, usually finishing around 13:00pm
• Pension Scheme
• 28 days annual leave (Plus Bank Holidays) 
• Life Cover and private health cover
• Progression and Development Opportunities
• 24/7 Employee Assistance Program and access to mental wellbeing app
• Employee discount shopping schemes on major brands and retailers
• Development focused targets along with a variety of learning, development and career enhancement opportunities.

Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales.

#LI-RS1

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!