Bank Radiology Administrator

Job description

Administrator (Bank)

Guildford Hospital | Administration | Bank | Part Time

Up to £12.50 per hour depending on experience

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We want you invested in us for the long term, and we'll offer you an abundance of interesting and varied roles. You may want to consider stepping into something completely new to give you the fresh challenge you've been seeking. Where possible, please make sure you have had a conversation with your current manager about applying for this role.

Our Radiology admin team in our Nuffield Guildford Hospital currently have an opportunity for a Bank Radiology Administrator. Continue your journey with us whilst we'll support you to be your best. The Radiology department is a busy department covering all modalities including General Radiography, Theatre, Mammography, Ultrasound, MRI & CT.

As a Radiology Administrator, you will be an integral part of our Radiology team and Front of House that provides excellent patient care & will work closely with patients, Radiographers, Radiologists, Consultants & all departments across Guildford Nuffield Hospital. You will have enthusiasm, dedication, commitment and a keen eye for attention to detail to provide and deliver a high quality diagnostic imaging service whist undertaking a wide variety of duties.

You will be the face of Nuffield Health Radiology and sensitive to our customer's needs.

As an administrator, you will:

• Welcome patients, in person, and directing them to the appropriate waiting rooms.

• Use your empathy and customer service skills to build positive relationships with patients, staff and Consultants.

• Put people at ease when they visit our department.

• Schedule radiology appointments, manage radiology diaries and maintain databases whilst adhering to data protection.

• Answering the phone, processing queries and dealing with enquiries.

• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.

• Support clinical staff.

• Carrying out radiology billing, producing invoices and taking payments.

• Distributing imaging reports to referring clinicians.

To succeed as a Radiology administrator, you will have:

• Great communication, organisational & analytical skills.

• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.

• Ideally, you will have experience of working within Healthcare administration or Radiology reception.

• Good IT and keyboard skills (NVQ level 2 in business administration desirable).

• Knowledge of clinical terminology (desirable)

The department is currently open from 8 am to 7 pm and will require different shift work to cover the workload, annual leave and any sickness.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £15.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Nuffield Health Guildford Hospital.

Nuffield Health Guildford Hospital provides high-quality healthcare working with leading Consultants to offer a range of services and treatments for preventing, diagnosing and treating a wide array of medical conditions and offer a wide range of complex surgery and services. We are proud to have received a "good" rating from the health care regulator, the Care Quality Commission (CQC).

Our facilities include 49 en-suite patient bedrooms, 4 operating theatres, acute dependency and oncology units. We've been awarded the Macmillan Quality Environment Mark for cancer care and our Endoscopy service has achieved JAG accreditation. Our site is shared with an NHS Trust hospital, giving us access to their facilities. The working atmosphere is highly professional and stimulating, yet friendly and collaborative like that of a large family unit.

The hospital is easily accessible from the A3 or M25 and we are located about 1.5 miles from Guildford town centre.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.