Associate, Production Services Application Support Analyst II

Job description

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We're seeking a future team member in the role of Production Services Application Support to join our Markets Technology Production Services team. This role is located in Manchester, England - HYBRID .

In this role, you'll make an impact in the following ways:

• Work closely with the Bank of New York Mellon Execution Services business and technology development teams to administer and support trading applications and workflows across asset classes.


• Build, manage and cultivate relationships with all internal and external trading technology stakeholders and departments, including, front office sales and trading, middle office and operations, compliance as well as external technology providers to the firm.


• Learn and improve critical business functions through the use and support of Execution Trading technology developed and deployed at the firm along the market making workflow, including, securities pricing, offerings, trade execution, trade capture and straight through processing to downstream systems.


• Investigate, manage and drive solutions to technological issues for our business partners to provide top tier service, timely restoration and response times for our partners.


• Manage and provide production oversight and control functions to improve stability and awareness of all changes to the trading technology environment.


• Learn and participate in the development, deployment and utilization of various monitoring systems to improve issue visibility and provide proactive high-quality support.


• Work and collaborate as part of a dynamic and fast paced global team to support an international business across all three major regions including New York, London and Singapore.


• Support technology workflows to facilitate Execution Services for our clients and portfolio managers.


• Support and monitor daily business critical batch processes to ensure quality and delivery.

To be successful in this role, we're seeking the following:

• Experience, entry level, eager to gain hands-on experience in the Production Services in a professional Financial Services Trading environment.


• Possess good organizational skills and a keen attention to detail to anticipate any potential issues.


• High sense of urgency as it pertains to business needs, ability to multitask and work in a high input environment.


• Experience in Automation improvements (Scripting, DevOps).


• Good technical knowledge in supporting Java, .Net, Unix Shell script, Datawarehouse based applications.


• Strong hands-on experience in UNIX and Scripting knowledge (python, shell).


• Working knowledge of SQL Databases & basic network configuration.


• Willingness to work in shifts and weekends on a rotational basis.

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

• Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion


• Bloomberg's Gender Equality Index (GEI)


• Human Rights Campaign Foundation, 100% score Corporate Equality Index


• Best Places to Work for Disability Inclusion , Disability: IN - 100% score


• 100 Best Workplaces for Innovators, Fast Company


• CDP's Climate Change 'A List'

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.