Ward Clerk (Bank)

Job description

The Role

Please note this is a bank/casual worker position.

The normal base location for this role is 47 Woodside Avenue, Finchley. However, during the refurbishment of our Inpatient Unit, the temporary base location will be Jade Ward, Edgware Community Hospital, Burnt Oak Broadway, Edgware, Middlesex, HA8 0AD. The refurbishment is anticipated to last approximately 10 to 16 months, after which the role will return to its normal base location at Finchley.

We are looking for an organised and compassionate IPU Ward Clerk to join our Inpatient Unit team. As the first point of contact for many patients, families and visitors, you will play a key role in supporting the smooth day-to-day running of the unit and ensuring a welcoming, professional and efficient service.

Key responsibilities include providing reception and administrative support, maintaining patient records, updating electronic systems, responding to telephone and email enquiries, managing stock processes, and supporting the wider Inpatient Unit team with administrative tasks. You will work closely with clinical and non-clinical colleagues, helping to ensure patients, families and healthcare professionals receive excellent support and service at all times.

This is an excellent opportunity for someone with strong organisational and communication skills who enjoys working in a busy healthcare environment. Experience within a healthcare setting is desirable, but most importantly we are looking for someone who shares our values, is adaptable, and is committed to supporting the delivery of outstanding palliative care.

The Hospice

At North London Hospice, we've been caring for our community with compassion, dignity and respect since 1984. We empower people living with life limiting illnesses, supporting them to achieve the best quality of life possible.

As a registered charity, our mission is to provide the best of life, at the end of life, for everyone. From our Inpatient Unit in Woodside Avenue to our extensive work across the London boroughs of Barnet, Enfield and Haringey, our care reaches throughout the local community. Our teams provide specialist palliative support through Living Well services, Community Specialist Palliative Care, and dedicated Patient and Family care that offers emotional, practical, and holistic support to those who need us most.

Joining our passionate clinical team means becoming part of a supportive, respectful, and collaborative service committed to delivering exceptional, person centred care in a truly meaningful role. If you're driven by compassion, value holistic and individualised care, and bring palliative care experience - or are ready for a fulfilling new challenge - we would love to hear from you.