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Job description

We are looking for a Solution Consultant to join our Growth Team!

You will be key in building our propositions and proposals in the Citizen Experience and Digital Business Services proposition team, delivering across our Capita Public Services (CPS) client groups.

You will support our proposition and sales teams in leading the development of compelling, innovative, cost-competitive, and repeatable propositions and proposals that focus on our front and back-office capabilities, providing input and support to broader opportunities.

Job title:
Solution Consultant

Job Description:

What you'll be doing:
  • responsible for creating winning bid solutions, including cost estimation and articulation as well as ensuring alignment with business strategy and targets
  • taking ownership of output quality and performance to support growth whilst meeting timescales and complete pricing and designs effectively
  • work directly on customer opportunities, attend meetings and develop tailored responses to customers needs
  • primarily drive net new external business for Citizen Experience and Digital Business Services propositions
  • provide expertise to bids, ensuring high-quality input and overall proposal excellence
  • drive innovation in customer approach and collaborate with Sales and Marketing to build a comprehensive knowledgebase
What we're looking for:
  • strong understanding of Digital BPS and a view of the broader Citizen Experience market.
  • extensive experience in delivering solutions and proposals in front and back-office services to address complex opportunities in the Public Sector.
  • demonstrable skills in understanding the needs of organisations and designing and delivering compelling solutions to address them.
  • proven presales capability, leading the development of innovative and efficient responses which achieve demonstrable success.
  • good understanding of technology trends and how they affect Capita and our customers.
  • confident and personable with strong interpersonal skills, able to communicate effectively and compellingly at all levels of an organisation through a variety of different methods (including verbal, written and presentation)
About Capita Growth:
Our Growth (Group Sales) Function is one of Capita's central corporate functions and is redesigning how we do business. The team manages Capita Key Accounts and is developing our strategy for investing in client value propositions. We're improving and standardising our sales processes, and creating consistency in training, technology and knowledge sharing. We're also multi-lingual, multi-functional and multi-talented. Join us and discover better as you empower our sales teams to focus on developing our business.

What's in it for you?
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave
  • company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two week and plenty more
  • voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
  • the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at [email protected] or call 07784 237318 and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:
Home-Based - GBR
,
United Kingdom

Time Type:
Full time

Contract Type:
Permanent
Industry
Business Management Consulting
Job Sector
Customer Service
Job Position
Customer Service Consultant
Address
United Kingdom
Post date
Closing date
Reference Number
10098368

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