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About Capita
At Capita, we support and improve the lives of millions of people, both directly and indirectly, every day. With over 63,000 employees and 400 sites in the UK and around the world, our services cover many different areas of the economy and society. We recognise that we have the opportunity to be a force for good, helping to address global challenges and making a positive contribution to society. We’re committed to being a responsible business in all that we do by creating better outcomes for our people, customers and society as a whole.
Our diverse, talented and committed employees are essential to delivering business critical services and solutions across all our markets. We work with clients across a range of sectors, including local government, central government, education, transport, health, life and pensions, insurance, and other private sector organisations
‘We create better outcomes’
This is our purpose and it drives everything we do. For our people, that means providing an inclusive environment where they can thrive and develop. We encourage everyone to bring their ‘whole self’ to work. Every one of us is different, be that how we look, speak, act, or where we come from and we value these differences. So whoever you are and whatever your background, we want you to be yourself. For example, we say you can “dress for your day”, choosing what you wear to work based on your schedule for the day, who you’ll be meeting with and local customs and norms.
We are continuing to be part of the 30% Club’s Senior Women’s Mentoring Programme, and as part of our talent management process we have al...
We aim to make work as easy as possible for those requiring special accessible facilities. Currently, accessibility to our sites varies between newer...
Our LGBTQ+ network, the Rainbow Alliance, has chapters across multiple sites in Capita. Our Executive Sponsor, who will be responsible for all strands...
This is being explored as part of the roll-out of the Capita Inclusion and Wellbeing strategy 2019-2023 (to launch in July 2019) and we are looking at...
Our women’s network, Ellevation, has chapters across Capita business units and sites. As of July 2019, we will have an Executive Sponsor for all...
Capita continues to invest in ensuring our employees have the skills they need to do well. We regularly invest in training for our staff and signpost...
We recognise that fostering a healthy, motivated workforce and safe working environment is not just the right thing to do, it’s also good for bu...
The Hampton-Alexander Review published today has shown that Capita has climbed 40 places to 70th position in the gender diversity rankings of FTSE 250...
When stress goes unmanaged, it has the potential to create new mental health problems or exacerbate existing situations. Our mental health can be a...
World Mental Health Day, Capita has taken another step in improving mental health and wellbeing in the workplace. Our CEO Jon Lewis has signed the&nb...
Capita will pay all UK employees a minimum of the Real Living Wage from April next year. The salaries of almost 6,000 employees will increa...
Today is National Coming Out Day, a day founded to raise awareness of civil rights for the LGBTQ+ community. Founded in the US in 1988, it’s a...
Capita has appointed two employees as non-executive directors, becoming the first FTSE 250 company since the late 1980s to appoint workers to its bo...
To achieve global gender balance we need change not progress All week we’ve been celebrating International Women’s Day, with events and...
What does it mean to be a male ally? In our second interview, celebrating International Women’s Day, we spoke to Jim Lafferty, General Manage...
A bigger Pride than ever at Capita Along with many other organisations across the world, we’re celebrating Pride at Capita. As we transform...
Our values are part of everything we do. We call them ‘VOICE’ and they define how we act, how we work with others and what people can expect from us.
Values
Open
We are honest, transparent and respectful. We listen, welcome people’s differences, speak up and share information.
Ingenious
We think about what’s possible, seek ways to learn and challenge each other, and strive to keep improving.
Collaborative
We achieve more when we work together. So we ask for support, solve problems together and trust each other.
Effective
We care about doing the best job we can, design with people in mind and take responsibility from start to finish.
While we have a strong commitment to diversity and inclusion, we know there’s still work we can do. We are in the process of developing and supporting more of our employee networks representing all strands of diversity. Currently, we have the women’s network, family network and LGBTQ+ network running across the UK. We also mark a range of events in the calendar to support inclusion, from Black History Month to Pride. We’re part of the 30% club, offering women’s senior leadership mentoring and we’re members of the Employers Network of Equality and Inclusion, the Business Disability Forum and Business in the Community.
We’re always willing to consider the option of home or flexible working for our employees. Right now, we’re piloting ways of working to extend what we mean by flexible. We want to explore how we support our teams to work differently, so that the focus is on the work they produce rather than on their presence in the office.
Having a diverse workforce brings fresh perspectives and helps us to create truly innovative solutions that benefit our clients and help improve our own market competitiveness. We are committed to developing an inclusive culture that reflects the diversity of our clients, their customers and the communities in which we work.
List of all the benefits that Capita are offering their employees. Benefits may vary depending on role, location and length of service.
Other Stafford, UK
Entrust Education Improvement are recruiting for a Specialist Teacher Consultant who will be responsible for managing, monitoring and growing the behaviour and well-being aspect of...
Administrator Belfast, UK
We are pleased to announce that we are looking for a number of administrators to join a variety of busy HR & Payroll Administration teams within our HR Service Centre in Belfast on...
Paraplanning Leeds, UK
Becoming a Business Planning Manager with Capita Customer Management:The role of the Business Planning Manager will be to create resource models and business plans which ensure spa...
Paraplanning Leeds, UK
Senior Business Planning ManagerLeeds City Centre£35k - £42k + benefitsBecoming a Senior Business Planning Manager with Capita Customer Management:The role of the Senior Business P...
Customer Service Advisor York, UK
As a member of the PTG Customer Service Team, you will be carrying out order processing and corresponding with both direct customers and international agents by email and telephone...
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