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About Capita

We’re supporting and improving the lives of millions of people every day. We partner with clients across both the public and private sectors, providing them with insight and technology which is making people’s lives easier and simpler. Our software is supporting over 1 million children to secure a school place each year, our teams are handling more than 100 million customer conversations and our technology is helping London to become a zero-carbon city.

With over 61,000 employees, our services cover many different areas of the economy and society. We recognise that we have the opportunity to be a force for good, helping to address global challenges and making a positive contribution to society. We’re committed to being a responsible business in all that we do by creating better outcomes for our people, customers and society as a whole.

Discover better

We can only create better outcomes with the right people behind us. That’s why we encourage an open, honest working environment where everyone can be themselves and be valued for their differences. Join us and you’ll have the opportunity to work on a variety of diverse and exciting projects while growing and developing your career in any number of directions.

Shape your future along with ours, visit www.capita.com/careers.



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More about Capita

Our Values

Our purpose, “we create better outcomes” drives everything we do, including how we act, how we work with others, and what people can expect from us. We call our values ‘VOICE’:


  • Open

We are honest, transparent and respectful. We listen, welcome people’s differences, speak up and share information.

  • Ingenious

We think about what’s possible, seek ways to learn and challenge each other, and strive to keep improving.

  • Collaborative

We achieve more when we work together. So we ask for support, solve problems together and trust each other.

  • Effective

We care about doing the best job we can, design with people in mind and take responsibility from start to finish.

We encourage everyone to bring their whole self to work, because every one of us is unique and we value the differences everyone brings. No matter the background, we want everyone to be themselves at Capita.


Diversity & Inclusion

As a large organisation, we want to make sure we create an inclusive culture that reflects the diversity around us – of our clients, their customers, our colleagues and the communities we work in. It’s how we’ll continue to invite fresh perspectives into our work, discover innovative ways to positively impact the world around us, and create better outcomes.

We already have a range of employee networks that represent every strand of diversity, to provide a place for people to connect and learn from each other, which anybody can get involved in. These include the Family Network, the Ability Network, Rainbow Alliance (LGBTQ+), Embrace (Race and Ethnicity) and the Multi-Faith Network. We’re also working to establish a Wellbeing Network and Gender Equality Network in 2021. These networks are led by our colleagues and supported by our executive committee to drive change and conversation across the business, as well as to mark important events, from Black History Month to Pride. We’ve also partnered with The Youth Group to understand the most effective ways of supporting young people currently out of work, whether that’s through employment, internships, mentoring or career development training.

On top of that, we have a range of initiatives around training and development to support our colleagues, including specific support for ex-military, reverse mentoring, and different flexible working options. Our colleagues have access to Employee Assistance Programmes, a wellbeing hub, as well as trained Mental Health First Aiders and Wellbeing Champions. And as a response to Black Lives Matter, we’ve committed to ensure at least 15% of our workforce at all levels (including 5% black) are from black, Asian and minority ethnic backgrounds.

Benefits at Capita

List of all the benefits that Capita are offering their employees. Benefits may vary depending on role, location and length of service.

  • Online discounts covering retail, health & wellbeing and leisure
  • Employee Assistance Programme
  • Cycle to work scheme
  • Travel insurance
  • Private healthcare
  • Dental insurance
  • Life Assurance
  • Maternity/Paternity leave
  • Flexible working
  • Pension scheme
  • Holiday buyback
  • Option to take a paid volunteering day for a cause of your choice
  • 23 days’ annual leave (rising after subsequent years of service)

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