Diversity & Inclusion

As a large organisation, we want to make sure we create an inclusive culture that reflects the diversity around us – of our clients, their customers, our colleagues and the communities we work in. It’s how we’ll continue to invite fresh perspectives into our work, discover innovative ways to positively impact the world around us, and create better outcomes.

We already have a range of employee networks that represent every strand of diversity, to provide a place for people to connect and learn from each other, which anybody can get involved in. These include the Family Network, the Ability Network, Rainbow Alliance (LGBTQ+), Embrace (Race and Ethnicity) and the Multi-Faith Network. We’re also working to establish a Wellbeing Network and Gender Equality Network in 2021. These networks are led by our colleagues and supported by our executive committee to drive change and conversation across the business, as well as to mark important events, from Black History Month to Pride. We’ve also partnered with The Youth Group to understand the most effective ways of supporting young people currently out of work, whether that’s through employment, internships, mentoring or career development training.

On top of that, we have a range of initiatives around training and development to support our colleagues, including specific support for ex-military, reverse mentoring, and different flexible working options. Our colleagues have access to Employee Assistance Programmes, a wellbeing hub, as well as trained Mental Health First Aiders and Wellbeing Champions. And as a response to Black Lives Matter, we’ve committed to ensure at least 15% of our workforce at all levels (including 5% black) are from black, Asian and minority ethnic backgrounds.