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About Capita

At Capita, we support and improve the lives of millions of people, both directly and indirectly, every day. With over 63,000 employees and 400 sites in the UK and around the world, our services cover many different areas of the economy and society. We recognise that we have the opportunity to be a force for good, helping to address global challenges and making a positive contribution to society. We’re committed to being a responsible business in all that we do by creating better outcomes for our people, customers and society as a whole.

Our diverse, talented and committed employees are essential to delivering business critical services and solutions across all our markets. We work with clients across a range of sectors, including local government, central government, education, transport, health, life and pensions, insurance, and other private sector organisations

‘We create better outcomes’

This is our purpose and it drives everything we do. For our people, that means providing an inclusive environment where they can thrive and develop. We encourage everyone to bring their ‘whole self’ to work. Every one of us is different, be that how we look, speak, act, or where we come from and we value these differences. So whoever you are and whatever your background, we want you to be yourself. For example, we say you can “dress for your day”, choosing what you wear to work based on your schedule for the day, who you’ll be meeting with and local customs and norms.


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More about Capita

Our Values

Our values are part of everything we do. We call them ‘VOICE’ and they define how we act, how we work with others and what people can expect from us.



We are honest, transparent and respectful. We listen, welcome people’s differences, speak up and share information.


We think about what’s possible, seek ways to learn and challenge each other, and strive to keep improving.


We achieve more when we work together. So we ask for support, solve problems together and trust each other.


We care about doing the best job we can, design with people in mind and take responsibility from start to finish.

Diversity & Inclusion

While we have a strong commitment to diversity and inclusion, we know there’s still work we can do. We are in the process of developing and supporting more of our employee networks representing all strands of diversity. Currently, we have the women’s network, family network and LGBTQ+ network running across the UK. We also mark a range of events in the calendar to support inclusion, from Black History Month to Pride. We’re part of the 30% club, offering women’s senior leadership mentoring and we’re members of the Employers Network of Equality and Inclusion, the Business Disability Forum and Business in the Community.

We’re always willing to consider the option of home or flexible working for our employees. Right now, we’re piloting ways of working to extend what we mean by flexible. We want to explore how we support our teams to work differently, so that the focus is on the work they produce rather than on their presence in the office.

Having a diverse workforce brings fresh perspectives and helps us to create truly innovative solutions that benefit our clients and help improve our own market competitiveness. We are committed to developing an inclusive culture that reflects the diversity of our clients, their customers and the communities in which we work.

Benefits at Capita

List of all the benefits that Capita are offering their employees. Benefits may vary depending on role, location and length of service.

  • Pension Scheme
  • Dental Insurance
  • Maternity/Paternity Leave
  • Life Assurance
  • Annual Bonus
  • Private Healthcare
  • Employee Assistance Programme
  • Discounts on Selected High Street Retailers
  • Flexible Working
  • Shopping & Services Discounts
  • Holiday Buyback
  • 23 days’ annual leave (rising to 27)

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