Senior PMO Manager

Job description

Job summary

Join Ofgem on a 12-month fixed-term contract and play a key role in shaping the future of Great Britains energy market. As part of the Financial Resilience and Controls Directorate, you will support the regulatory framework that has strengthened the financial resilience of energy suppliers, helping to protect consumers while enabling a competitive, innovative and investable energy sector.

Working within the Directorates Programme Management Office (PMO), you will help drive effective governance, planning, assurance and performance management across a diverse portfolio of regulatory and strategic initiatives. This is a varied and influential role where you will provide oversight of delivery, risks, dependencies, resources and budgets, while producing high-quality reporting and insights that inform senior decision-making.

You will work closely with senior leaders, the Corporate PMO, Private Office and embedded teams to ensure programmes and projects remain aligned with organisational priorities and strategic objectives. Alongside supporting day-to-day delivery, you will contribute to the ongoing development of PMO standards, processes and best practice, helping to embed a culture of continuous improvement and high-quality delivery across the Directorate.

This is an excellent opportunity for an experienced PMO professional who enjoys working in a fast-paced, complex environment and building strong stakeholder relationships. In return, you will have the opportunity to make a meaningful impact on consumer outcomes, influence strategic delivery across the Markets Group, and contribute to the continued evolution of one of the UK's most important regulatory functions.

Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.

Job description

Key Responsibilities

• Support effective PMO stewardship by contributing to Directorate PMO oversight for effective delivery and informed decisions making in line with organisational priorities, strategic objectives andresourcerequirements.
• Support the design,developmentand continuous improvement of the Directorate PMO, promoting high standard delivery culture, values and best practice.
• Oversee Directorate governance and assurance, overall analysis of delivery performance, headcount and budget management ensuring robust controls,processesand reporting mechanisms are in place.
• Lead on riskand dependency management across the Directorate and support planning and prioritisation activities.
• Producehigh-quality reporting,dashboardsand insights to support seniordecision-making and provide challenge and assurance to programme and project teams where needed.
• Embed PMO standards,frameworksand tooling in line with corporate requirements
• Build capability across the Directorate through expert guidance and support by encouraging development of colleagues within profession and teams.
• Interface with Senior Leaders, Corporate PMO, Business Partners and embedded PMO teams.
• Responsible for supporting the stakeholders delivering their work for the Directorate, including clear commissions and setting clear expectations, success metrics.
• Day to day, you are expected to work closely with Private office and embedded PMO who support monitoring, analysis and supervisory activities across the Directorate.
• You will be an active member of the Directorate PMO, overseeing the running of FRC governance and assurance forums which the wider team are key contributors to.

Key Outputs and Deliverables

• Support the design and delivery of products that contribute to greater understanding of Directorates role and activities within Markets group, such as cross-directorates risks and dependencies management approach etc.
• Build trusted relationships with the stakeholders while fostering a culture of continuous learning and adaptive change.
• Act as an active andcollaborative member of the wider FRC Directorate PMO contributing to the Directorates overalldelivery,risksand culture, as part of that overseeing the FRC governance and assurance.

Person specification

RoleCriteria

In the event ofreceivinga large number ofapplications,an initialsift may take place on just the identifiedleadcriteriaindicatedbelow:

Essential Criteria

• Demonstrable experience working in business management / PMO centre of excellence, or major programme governance function (Lead)
• Experience using project management methodologies across complex portfolio, programme (e.g. P3M, IPA frameworks)
• Evidence ofmaturing PMO processes or operating models governing a corporate portfolio
• Excellent analytical skills, able to think critically,validate, analyse and interpret complex info, challenge, sense check results and present clear insight
• Proven ability to influence and challenge senior stakeholders effectively
• Experience managing competing priorities and deliveringhigh-qualityoutputs at pace
• Strong communication, influencing and stakeholder management skills.

Desirable Criteria:

• Experience in regulatory, public-sector or complex delivery environments
• Knowledge of the energy sector and interest in financial regulation area.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Communicating and Influencing
• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• There will be a case study based exercise at interview.

Benefits

Alongside your salary of 49,452, OFGEM contributes 14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills.

When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to answer two application questions evidencing how you meet the lead and remaining essential criteria listed in the role profile. Please demonstrate how you meet each of the criteria listed in the Role Profile by providing clear, specific examples from your experience. Rather than simply stating that you possess a skill or competency, explain what you did, how you approached it and the outcome achieved. Examples may be drawn from paid employment, education, volunteering, community activities or other relevant experiences.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment , Civil Service Careers

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn ].

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) .

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :

• Name : Lucy Dowding
• Email : [email protected]

Recruitment team

• Email : [email protected]

Further information

Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. In the first instance, you should raise the matter directly via [email protected]. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.

Attachments Role Profile_485517 Senior PMO Manager Opens in new window (pdf, 93kB) Candidate Pack_485517 Senior PMO Manager Opens in new window (pdf, 721kB) Terms and Conditions Apr25 Opens in new window (pdf, 335kB)