PMO Systems Manager

Job description

Detailed job description and main responsibilities

Systems Management - responsible for managing the development pipeline, system roadmap and operation of all PMO Systems, including:

NorthStar' (a PPM Tool), an Equality and Quality Impact Assessment (EQIA) Tool, a Workforce Planning Tool, a Digital Projects request Assessment Tool, a common point of enquiry tool.

Be responsible for the system administration of all Power Platform based tools and any other PMO Systems

Power Platform Administration - responsible for the following aspects of developing and administering a Power Platform based system:

Governance & Assurance

Setting the rules for how the platform is used - manage System environments, policies, and standards so things don't become chaotic.

Security & Access

understand who should have access to what, and ensure data is protected and compliant

Data Structures & Integrity

manage how data is structured, stored, and used - especially in Dataverse and across integrated systems

System environments/platforms Oversight

keep an eye on what's running, what's being used, and what's breaking -including apps, flows, and connections

understand how the platform connects to other systems to deliver real value

Development Lifecycle & Change Control & Compliance

manage how solutions are built, tested, and deployed, so changes do not disrupt the business

Ensuring the platform meets regulatory and organisational requirements

Support & Training

Acting as a bridge between IT, the PMO and the service - developing for users safely without blocking innovation

Risk & Issue Management & Problem Solving

Ensuring the platform meets regulatory and organisational requirements

Being able to quickly diagnose and fix issues when apps, flows, or integrations fail

Analysis & Reporting - responsible for using analysis and reporting functionality, in particular Power BI, from Power Platform based systems, including:

Quality assurance of data

Performance Reporting

Route cause analysis

Process mapping

Requirements capture & solution definition

Portfolio Management processes - project rating & prioritisation

Training - Responsible for developing and delivering user training material in support of the effective use of the PMO Systems, including:

Being part of delivering new starter induction sessions

Lead & provide new user and admin training

Produce training & guidance material and operating procedures

Line Management - Responsible for managing those assigned to the PMO System Admin Team.

Personal Development - Responsible for pro-actively keeping up to date with technical knowledge and skills required to do this job and gain relevant NUH and Project Management knowledge and Microsoft certifications, e.g.

PL-200 - Microsoft Power Platform Functional Consultant

PL-400 - Microsoft Power Platform Developer

PL-600 - Microsoft Power Platform Solution Architect (Senior Level)

PFQ, PMQ, P3O, MoP

Trust objectives, policies and people management expectations

Person specification

Behaviour

Essential criteria

• Able to demonstrate behaviours consistent with the Trust's Values & Behaviour standards
• Ability to cope with pressure and act in a professional manner at all times.

Qualifications & Experience

Essential criteria

• Relevant bachelor's degree, equivalent professional qualification or equivalent knowledge, training & experience
• Training or qualifications or equivalent in use of Microsoft PowerApps and Power BI (e.g. PL-200)
• Experience using and developing Microsoft PowerApps and Power BI reports, customising MS Power Apps and complex MS Power Automate Flows, and managing Power App environments
• Training or qualification in Project or Programme management (e.g. PMQ PRINCE2, MSP) or equivalent

Desirable criteria

• Training or qualifications in Portfolio Office Management (e.g. MoP, P30) or equivalent
• Training or qualifications or equivalent in advanced use of Microsoft PowerApps and Power BI (e.g. PL-400 & PL-600)
• Experience using, configuring, developing and administering project management systems.

Engagement

Essential criteria

• Excellent interpersonal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority.

Desirable criteria

• Able to write business cases

Problem Solving

Essential criteria

• Able to plan, analyse and problem-solve complex situations, being objective and innovative and using initiative to resolve problems and present solutions

Organisation

Essential criteria

• Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales, with conflicting priorities.

Availability

Essential criteria

• Able to travel to work across different sites and occasionally work and/or attend meetings out-of-hours at weekends and in evenings and at off-site venues

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.

Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.

Easy read application: If you have a disability and find online job applications difficult, you can use an easy read application form instead.

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