Senior Commercial Manager

Job description

About ISG
ISG is a dynamic global construction services company.
We have had a hand in some of the world's most impactful and recognisable places, but our legacy is about far more than buildings. Across Europe, the Middle East and Asia, we deliver places where people and businesses make memories, forge new experiences, and reach their goals.
In short, we deliver the places that enable people and businesses to thrive.

Job title: Senior Commercial Manager / Quantity Surveyor

Division: UK Fit Out - Agility

Location: London

#LI-CG1

Role purpose

We are seeking an experienced Senior Commercial Manager / Quantity Surveyor to join our Agility side of UK Fit Out, working for with some exciting clients to create outstanding commercial office spaces. This will involve both Cat B fit outs and full refurbishments ranging in value from £2million - £15million.

You will deliver a quality service and product to our clients in line with the project goals by working with the project team and applying ISG culture, systems and procedures. Specifically, to manage the building services engineering design/installation process and to minimise risks associated with this to the project and to the company.

• Take lead financial role on key projects delivering to agreed targeted profit margins
• To take responsibility for the regular review of financial performance of projects within the division in order to improve financial certainty and maximise commercial success of projects.
• To ensure best practice and continuous improvement in divisional financial processes on site.
• To provide high quality management information to divisional financial director and divisional commercial manager, and support monitoring and advice to financial staff throughout the division.

Key accountabilities

Accurate and timely project financial management:

• Conduct start-up meetings with the financial team within first week of contract award for allocated projects
• Ensure project team approach is clearly aligned with Interior's expectations for the specific project
• Monitor financial resources on allocated projects to DCM, ensuring key risks are clearly identified and brought to the attention of the DCM, promptly
• Completion of all identified actions to deadlines

Proactive project and technical support:

• Hold regular financial review for allocated projects, held on project site, with project financial team to address financial performance, identify potential issues or problems and collaborate to deliver solutions
• Provide accurate and timely feedback and guidance to the project financial teams on allocated projects
• Ownership for implementing solutions and closing issues where appropriate in support of the project financial team
• Timely transfer of skills and experience to the project financial teams on allocated projects to ensure they deliver to the required targeted margins also.
• Attend monthly financial meetings and contribute as required by the DCM

Effective people management:

• Adhere to the employment policies of Interior plc
• Manage project financial teams in line with the values, psychological contract and culture of Interior plc
• Provide clear, appropriate and timely feedback on performance, attitude and
• behaviour to project financial individual team members on allocated projects.
• Develop and implement a mechanism for allocated project financials to share, with project construction teams continuity of approach and lessons learnt.
• Ensure that the outcomes of sharing approach and lessons learnt are shared with relevant colleagues, when appropriate
• Act promptly and positively to address performance or behaviour issues when they arise, utilizing the support of HR
• Provide support to DCM during recruitment and selection of project financial staff
• Advise DCM on specific training needs for Financial Managers

Productive trade contractor relationships:

• Develop and maintain positive relationships with directors of trade contractor organisations and other suppliers for allocated projects whilst ensuring targeted margins are achieved
• Ensure Bid Lists are prepared with proper commercial consideration and integrity and that all Bid Lists are approved by the DCM

New opportunities:

• Seek out, follow up and develop sales opportunities (in conjunction with sales and marketing teams)
• Proactively develop, with colleagues, development of PQS KRM initiative

Positive contribution to winning work:

• Provide financial input to proposals
• Contribute to client presentations

Skills & experience

• Be either MCIOB or RICS, with experience ideally covering fitting out and new build.
• £10m to £20m project experience as lead FM.
• Experience in establishing, managing and leading a large project team and/or multiple smaller project teams.
• Experience of most forms of contract.
• Relationships with clients/consultants and suppliers which will raise profile of the division and lead to new opportunities.
• Experience in claims resolution both with the Employer and Trade Contractor.
• Evidence of strong interpersonal and people management skills are essential
• Demonstrably commercially focused with a proven track record of delivering high quality results whilst maintaining positive relationships in difficult financial environments
• Allocation of risk and maximisation of profit in single stage fixed price procurement routes
• Ability to multitask
• Ability to understand the wider picture whilst devoting attention to detail
• Attitude: characterised by enthusiasm, commitment to personal and divisional success
• Proactive, diligent, able and willing to think ahead
• Values: the person must understand the values of Interior and respond positively
• Ability to communicate positively and effectively
• Structured approach: focused, thorough, high level of attention to detail
• Commercial awareness: understanding and ability to make profit whilst retaining relationships and company values.
• Commercially robust but fair in the settlement of subcontractor final accounts

Qualifications

• Recognised qualification in building.

What's in it for you?

• Ongoing career development and accredited learning
  
• Annual recognition and values awards
  
• Global employee assistance program
  
• Pension scheme
  
• Life assurance
  
• Private healthcare including private GP service and mental health pathways
  
• As part of our wellbeing offering, ISG offers a monthly wellbeing allowance
  
• Cycle to work scheme
  
• Electric vehicle salary sacrifice scheme
  
• Industry-leading family friendly policies (39 weeks maternity leave and 8 weeks paternity at full pay)
  
• Volunteer day
  
• Discounts such as cinema to ensure you're still loving ISG even when you leave the office
  
• Most Friday's are a 4 pm finish providing work is completed for the week
  
• Your work-life balance really matters to us, so in addition to your holiday allowance we have a You Day to allow you to take an extra day off to celebrate a special event, spend time with your family or just do something that will make your life easier or more enjoyable
  
• Thriving networks including I-NOW (Women's Network), Race and Faith, LGBTQIA+, Armed Forced Covenant and the menopause working group, everyone's invited
  

If you'd like to speak to the Talent Acquisition team, please contact [email protected] below for more details.