Senior Business Administrator

Job description

Job summary

As a Senior Business Administrator - Accounts Receivable, supporting the efficient management of private patient accounts and credit control processes.

You will play a key role in maintaining accurate financial records, producing reports, monitoring outstanding debt, supporting audits, and responding to queries from patients, insurers, embassies and other stakeholders. Working closely with finance and operational teams, you will help ensure timely payments, effective account management and high standards of customer service

Main duties of the job

• As a Senior Business Administrator - Accounts Receivable, you will support the management of private patient accounts, credit control activities and financial reporting.
• You will act as a key contact for patients, insurers, embassies and internal teams, resolving queries and supporting timely payment collection. The role includes preparing reports, monitoring outstanding debt, maintaining accurate records and audit trails, supporting financial audits, resolving billing issues and contributing to process improvements.
• You will work closely with finance and operational teams to ensure compliance, high-quality customer service and the efficient operation of Imperial Private Healthcare's accounts receivable function.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Job description
Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ qualifications

Essential

• Degree or Equivalent works experienced in a public sector/healthcare setting

Desirable

• Relevant business administration, finance or customer service qualification desirable

Experience

Essential

• Experience of working in an administrative, finance, accounts receivable or credit control environment.
• Experience of maintaining accurate records, trackers and routine reports.

Desirable

• Experience in project management or process improvement, including documenting and implementing standard operating procedures (SOPs) in a finance or administrative environment.
• Experience of dealing with routine queries from internal and external stakeholders.
• Experience liaising with multiple stakeholder groups

Skills/knowledge/ abilities

Essential

• Proficient in MS Office and intermediate Excel (pivot tables, VLOOKUP); strong analytical skills for reporting. Knowledge of database/PAS systems (e.g. Compucare)

Desirable

• Understanding of data protection legislation including UK GDPR, Data Protection Act 2018 and Caldicott principles

Person Specification
Education/ qualifications

Essential

• Degree or Equivalent works experienced in a public sector/healthcare setting

Desirable

• Relevant business administration, finance or customer service qualification desirable

Experience

Essential

• Experience of working in an administrative, finance, accounts receivable or credit control environment.
• Experience of maintaining accurate records, trackers and routine reports.

Desirable

• Experience in project management or process improvement, including documenting and implementing standard operating procedures (SOPs) in a finance or administrative environment.
• Experience of dealing with routine queries from internal and external stakeholders.
• Experience liaising with multiple stakeholder groups

Skills/knowledge/ abilities

Essential

• Proficient in MS Office and intermediate Excel (pivot tables, VLOOKUP); strong analytical skills for reporting. Knowledge of database/PAS systems (e.g. Compucare)

Desirable

• Understanding of data protection legislation including UK GDPR, Data Protection Act 2018 and Caldicott principles

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Imperial College Healthcare NHS Trust
Address

St Mary's Hospital

Praed Street

London

W2 1NY

United Kingdom

Employer's website