Renal Dialysis Ward Clerk

Job description

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

Job overview

An exciting opportunity has arisen for a Renal Dialysis Ward Clerk to join our friendly and supportive Renal Dialysis team at Barts Health trust. The post holder will provide essential administrative and clerical support to a large multi-disciplinary team as a ward clerk on our Renal Dialysis Units, helping to ensure that patients receive excellent care from our service.

The successful applicant must be patient focused, proactive, and organised with the ability to multitask and deal with frequent disruptions in a busy environment. We are looking for a hard-working individual who demonstrates close attention to detail, is enthusiastic and is a well-motivated person to work in this busy team. They must have a positive approach to their work with good organisational and excellent communication skills, have the ability to work on your own initiative as well as part of a team. You will be able to prioritise your workload and show an understanding of the need for confidentiality.

This will include booking transport, clinic appointments, and being first point of contact for patients getting in touch with the department. This is a fast paced department and would suit an individual with a proactive approach. The job will involve face-to-face contact with patients, clinicians, ward nursing staff and supporting a busy ward.

Main duties of the job

To provide professional clerical and administrative support to Barts Health Dialysis units.

Promoting at all times the interests of patients and service ensuring its reputation for delivery of a quality service is maintained.

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person specification

Qualifications

Essential criteria

• GCSE A Level or equivalent standard of education
• Literate and Numerate.
• ECDL or equivalent experience i.e. experience of a range of IT packages such as Word, Excel, Outlook and Power Point

Experience

Essential criteria

• Administration experience within a NHS role or equivalent
• Competence with a range of IT packages - CRS, Microsoft Outlook
• Experience of working within a multidisciplinary team
• Able to present a positive image of her/himself and the service

Skills

Essential criteria

• Highly developed communication skills, with experience of dealing with patient's anxiety in a reassuring manner. An ability to communicate professionally at all levels
• Proactive with ability to use own initiative
• Ability to self-reflect, carry out tasks of own job and identify what they need to learn to be able to do current job better
• Ability to take active role in agreed learning activities and keep a record

Visa Sponsorship Information

This role is subject to UK immigration requirements. Where sponsorship is required, applicants must meet the eligibility criteria for a Skilled Worker visa in accordance with current UK Visas and Immigration rules, including any salary, qualification, and role-specific requirements applicable at the time of appointment. Candidates who require sponsorship will only be considered where the post is eligible and where all sponsorship criteria can be met. Evidence of the right to work in the UK will be required before appointment. Please note that for roles employed under Agenda for Change Terms and Conditions, the High-Cost Area Supplement (HCAS) is not included when calculating the basic salary for the purposes of sponsorship.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect. We aim to create an equitable working environment where every individual can fulfil their potential.

As an Equal Opportunities Employer we actively support applications from individuals' who apply under the Guaranteed Interview Scheme and will process your application as appropriate.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.

By applying for this post you are agreeing to Barts Health NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Barts Health is committed to safeguarding the welfare of children and to child protection. The Trust aims to ensure as far as is possible that anyone, paid or unpaid, who seeks to work in our organisation and who gains access to children, is safe to do so. As such, you may be required to undertake a Disclosure and Barring Check as part of the recruitment process if appointed to a post with direct access to children or vulnerable adults.

Barts Health promotes active travel as part of its goal to reach Net Zero. Each site is accessible by public transport and the Trust has a cycle to work scheme and some sites have Brompton Hire Pods.

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