Navy Command, Defence Marine Services, Delivery Team Leader

Job description

Job summary

At Navy Command, we lead, support an sustain the Royal Navy across every theatre of operations. We coordinate the people, platforms and missions that keep the Fleet ready for today's challenges and tomorrow's opportunities. Together, we uphold centuries of naval tradition while driving innovation that ensures the Royal Navy's readiness to protect our nation and secure our future.

As the authority responsible for generating the Royal Navys operational capability, Director Force Generation ensures ships, submarines, aviation, commando forces, and supporting elements achieve the required levels of readiness. By balancing capability, risk, and operational demand, the directorate provides assured force output and acts as the Fleets scheduling authority, ensuring the Royal Navy can deliver whenever and wherever required.

You will be based at HMNB Portsmouth, one of the oldest and busiest naval bases in the world. It is home to the Royal Navys aircraft carriers (HMS Queen Elizabeth and HMS Prince of Wales) alongside destroyers, frigates, and specialist squadrons. As a vibrant hub of maritime power and innovation, Portsmouth sustains the Fleet and supports thousands of personnel.

This position is advertised at 37 hours per week.

Job description

Are you seeking a new opportunity to advance your career while making a real difference? At Navy Command, we recognise and value your abilities and potential. Join us in a role where youll lead, inspire, and contribute to the delivery of the UKs most diverse and advanced maritime assets. Together, well ensure the Royal Navy continues to protect our nation and shape the future of global defence.

An exciting opportunity has arisen to lead the Defence Marine Services Delivery Team. Defence Marine Services, often shortened to DMS, is the Ministry of Defence organisation responsible for managing contracted marine services that support the Royal Navy and wider Defence. These services include the use of more than 100 vessels, ranging from small harbour craft to larger specialist vessels, operating across the main UK naval bases, Kyle of Lochalsh and, for some specialist vessels, worldwide.

This is a senior leadership role. You will oversee the performance of four major marine services contracts, lead a team of around 10 people, work closely with contractors and Defence customers, and make sure services are delivered safely, effectively and with value for money. You will also act as Deputy Head of Defence Marine Services when required.

We are looking for a confident, adaptable and experienced maritime leader, who must have professional marine service qualifications (listed below) and knowledge of competencies in the maritime intelligent customer framework.

The successful applicant must be able to operate in a busy, high-pressure marine service environment. You will need strong written and verbal communication skills, good IT skills with knowledge of Artificial Intelligence an advantage, good judgement, and experience of working with commercial maritime organisations, customers and senior stakeholders. You do not need to have worked inside the Ministry of Defence before, but you will need to understand maritime legislation, safety, environmental compliance and contractor performance management.

What you will be doing:

As Delivery Team Leader within Defence Marine Services, you will provide senior oversight of contractor performance and assurance for marine services delivered to Defence customers. In practice, this means checking that contractors are delivering the services they are paid to provide, that they are meeting safety and environmental expectations, and that the Ministry of Defence is receiving a reliable, effective and value-for-money service.

You will act as the senior customer representative for several commercial marine services contracts. This includes ensuring contractors comply with contracted service levels, maritime law, port safety requirements, Ministry of Defence policy, Defence maritime regulations and you hold the contractors to account via contract performance frameworks. You will also help prioritise and coordinate competing demands for marine services, to balance limited resource to meet emergent requirements, making sure vessels, people and resources are used to support the most important Defence outputs. You will:

1. Lead delivery of the marine services contracts
o Provide technical leadership and act as the senior Ministry of Defence customer representative for marine services contracts covering more than 90 vessels across Portsmouth, Devonport, Clyde, Kyle of Lochalsh and specialist training support vessels with worldwide operating capability.
o Lead engagement with a wide range of customers and stakeholders across Defence, including Royal Navy surface ship and submarine communities, training organisations, naval bases and enabling organisations.
o Act as the escalation point for delivery risks, issues, and opportunities.
o Coordinate vessels, people and resources across different delivery areas, working with stakeholders across service delivery areas to resolve competing priorities and deliver the most important outputs for Defence.
o Hold contractors accountable, representing the taxpayer to ensure safe, efficient, and value-for-money service delivery.

2. Oversee safety, environmental and regulatory compliance
o Make sure contract outputs are delivered safely and in line with legal and environmental protection requirements, Ministry of Defence policy and relevant maritime regulations.
o Oversee specialist services that fall outside normal civilian maritime regulation that are assured by the Ministry of Defence, working with the Defence Maritime Regulator and relevant safety teams.
o Support working arrangements with the Maritime and Coastguard Agency, the UK body responsible for maritime safety regulation, and the Defence Marine Services health, safety, environment and quality team.
o Ensure appropriate safety and environmental evidence is available so that Defence regulators and Ministry of Defence authorities can be satisfied that services are being managed properly.

3. Deputy Head of DMS
o Support the Head of Defence Marine Services in meeting financial, safety and leadership responsibilities.
o Represent DMS Head in their absence, including at meetings and governance forums.
o When formally delegated, act as the accountable senior person for specified health, safety or operational decisions during the Head of Defence Marine Services absence.

4. Governance
o Attend and contribute to performance, contract, risk and governance meetings, and represent the Head of Defence Marine Services when required.
o Serve as a member of the DMS Senior Leadership Team.

5. Future Requirements Technical Input
o Provide technical input to future marine services planning.

6. Line Management
o Lead and direct the Delivery Team to provide high-quality, assured marine services support to Defence customers.
o Line manage and support maritime specialists and civil servants, including contributing to performance management, development and assurance of professional standards.
o Provide functional leadership to in-port marine services staff at Clyde, Devonport and Portsmouth

7. Third-Party Income Generation
o Help explore opportunities for contractors to use spare capacity for approved third-party work where this could generate income or other benefits for the Ministry of Defence, while protecting Defence priorities.

We value flexible ways of working. This role requires regular onsite attendance (around 60% of the working week) to benefit from face-to-face collaboration and team leadership, while offering flexibility of hours to support work life balance and business needs. During the initial period, you may be asked to attend more frequently to get familiar with the site, team, and responsibilities.

If you experience any technical difficulties with the CS Jobs system, please contact the Support Team via the Help link.

Person specification

This role requires an experienced maritime professional who can manage marine service providers, understand marine operations, and provide assurance that services are safe, compliant and effective. The successful candidate should be able to work confidently with commercial marine service providers, hold conversations on complex marine service issues and explain the implications to Defence customers, senior civil servants, military personnel, and engage authoritatively with internal and external regulators.

The successful candidate will:
Have experience engaging with, advising and influencing a broad range of stakeholders, including senior leaders, customers, contractors and operational teams.
Possess proven contract management, risk management, and project management skills.
Be able to learn and apply Ministry of Defence management processes, including requirement setting, governance, business cases and assurance.
Understand the importance of adapting communication styles to effectively influence a diverse range of stakeholders.
Be comfortable working across organisational and team boundaries.

Additional Requirements:

Although based in Portsmouth, the role requires travel across the UK, particularly to naval bases and marine service locations on the south coast of England and in Scotland, with occasional overseas visits possible.
The successful candidate must hold or be willing to obtain a valid UK passport and driving licence.

Licences
Full Driving Licence and passport Evidence of qualification/Licence/Membership will be required at interview. All qualifications/licences/memberships declared must be held at point of application and if applicable be in date.Equivalent Qualifications will not be accepted.

Qualifications
On entry, maritime professional staff joining as a PMSO/PSALMO Retained Grade must have one of the following qualifications: a) MCA Recognised STCW II/2 Chief Mate unlimited Certificate of Competency; or b) MCA Recognised STCW III/2 Chief Engineer unlimited Certificate of Competency; or c) RN Ship Command Qualifications or Engineering equivalent; or d) Degree or equivalent in; Naval Architecture, Marine Engineering, Mechanical Engineering, Marine Technology or Port Operations. Evidence of qualification will be required at interview. All qualifications/licences declared must be held at point of application and if applicable be in date. Equivalent Qualifications will not be accepted.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• IC2 - Specialist Knowledge
• IC3 - Safety and Environmental Management

Benefits

Alongside your salary of 72,840, Ministry of Defence contributes 21,101 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service
• Market-leading employer pension contribution of 28.97%
• Personal & professional development
• Alternative working patterns for many roles
• Access to a confidential, professional support service
• Discount schemes
• Bicycle / season-ticket loans
• Enhanced maternity, paternity, and adoption leave
• Special paid leave to volunteer (up to 6 days a year)

HMNB Portsmouth combines strong community spirit with convenient facilities. Enjoyon-site parking, a shuttle service between HMS Excellent and the Naval Base, and the chance to join the HMS Excellent Wardroom. Stay active with a free fitness suite and unwind at the on-site bistro or hairdresser. Nursery provision and access to places of worship ensure a supportive and inclusive environment.

In Navy Command we believe that everyone has the potential to make a difference andyoull be supported through your learning journey and your career. This can include working towards membership of a professional body and/or undertaking anapprenticeship as part of your role.

You will have access to a variety of qualifications pathways ranging from GCSE/A-Levelequivalent all the way up to masters degree, depending on your role, your previousskills and your experience. Some qualifications even include "on-the-job" training which means minimal disruption to your working day but maximum impact.

This post does not offer anyassistancewith Relocation Allowances.

Please be advised that theDepartment is conducting a review of all pay related allowances which couldimpacton those allowances that the post currently being advertised attracts.

Things you need to know

Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills.

As part of Defence Reform, Navy Command continues to review and evolve its Target Operating Model to support more agile ways of working. In this context, the role and responsibilities of this role may develop over time to reflect changing business priorities and opportunities.

At sift you will be assessed against:

CV: to include job history, qualification details and previous skills highlighting experience and relevant recent working knowledge of the Maritime Intelligent Customer Competency framework.

Personal Statement: this should be a maximum of 500 words, that sets out your motivation for applying and shows how your skills and experience meet the essential requirements for the role.

Technical Skills: (as per Maritime Competency Framework)
IC2 - Specialist Knowledge
IC3 - Safety and Environmental Management

At interview you will be assessed against the following:

Behaviours:
Leadership
Managing a Quality Service

Technical skills: (as per the maritime competency framework)
IC2 - Specialist Knowledge
IC3 - Safety and Environmental Management

And your experience against the essential criteria listed in the Person Specification.

You should be prepared to discuss examples from your work history that demonstrate how you meet these requirements.

In the event of a high volume of applications, only the CV, personal statement and the lead Technical Skill for this campaign which will be IC2 (Specialist Knowledge) will be assessed at the sift stage.

Candidates are strongly encouraged to read and follow the technical requirements for this vacancy as outlined in the Maritime Intelligent Customer Competency Framework attached to this advert.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

There may be occasions where it is notpracticableorappropriate tointerview all DCS candidates that meet theminimumcriteria for the job. For example, in certain recruitment situations such as a high volume of applications, seasonal demand, or peak periods, the employer may wish to limit the overall number of interviews offered to both DCS and non-DCS applicants.

TheMinistry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

As a result of the changes to the UK immigration rules which came into effect on1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has beendeemedto be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

MOD Recruitment Satisfaction Survey We may contact youregardingyour experience to help us improve our customer satisfaction. The surveyis voluntary and anonymous. You may however be given the opportunity to provideadditionalinformation to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .

See our vetting charter (opens in a new window) .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :

• Name : Martin Evans
• Email : [email protected]

Recruitment team

• Email : [email protected]

Further information

Please see Further Information document attached.

Attachments 20241018-Maritime Intelligent Customer Competency Framework v1.21 (1) Opens in new window (docx, 142kB) 20260413 - Navy Command Candidate Application Guide-O Opens in new window (pdf, 1595kB) Ministry of Defence Revised Terms and Conditions of Service (TACOS) Opens in new window (pdf, 298kB) Further Information - External Opens in new window (docx, 39kB)