Job title

Job description

Expression of Interest - CRS Business Administrator

House of Lords - Catering and Retail Services

BELONG HERE. TOGETHER, WE MAKE PARLIAMENT HAPPEN.

PLEASE NOTE: This role is only open to existing colleagues in the House of Lords Administration, House of Commons Administration and those from Joint Departments.

As a CRS Business Administrator, you'll play an important role in supporting the UK's parliamentary democracy. Your work will help Members carry out their responsibilities effectively - contributing to something bigger than any one role.

You'll be part of a collaborative community, working alongside colleagues from a wide range of professions. Together, we make Parliament happen.

You'll be based on the Parliamentary Estate in Westminster - a unique working environment shaped by history and powered by the people who work here today.

What you'll be doing

In this role, you'll:

• Support the design, content development and production of printed materials, including daily, weekly and seasonal menus, wine lists, seasonal banqueting packs and other marketing materials across all Catering & Retail Services (CRS) outlets.

• Assist with the uploading and maintenance of menus and other relevant content on the CRS intranet pages via the content management system (CMS).

• Work closely with the Sales and Events team, as well as event organisers, to coordinate and produce printed materials for events, such as menus, place cards and invitations.

• Provide administrative support for meetings and departmental focus groups, including preparing and distributing accurate meeting minutes.

• Support colleagues across CRS back-office teams with a variety of administrative tasks as required.

• Contribute positively to the achievement of departmental goals and objectives through effective and collaborative working.

What we're looking for

We're looking for someone who can bring their skills and experience to make a meaningful contribution here.

You'll have:

• Enjoys working collaboratively as part of a team, supporting colleagues and contributing to a positive and inclusive working environment.

• Able to work independently, using initiative and managing tasks effectively while knowing when to seek guidance and support.

• Confident using Microsoft Office applications, with the ability to learn and adapt to new systems when required.

• Flexible and adaptable, with a positive approach to change and evolving priorities.

• Skilled at building and maintaining effective working relationships with a wide range of people at all levels.

• Demonstrates strong written and verbal communication skills, with the ability to communicate clearly, professionally and respectfully.

For full details, please see the attached EOI Document.

What you'll get in return

Working at the House of Lords means joining a community that values your wellbeing, growth and contribution.

You'll benefit from:

• 30 days annual leave (rising to 35 after one year)

• Generous Civil Service pension scheme

• A comprehensive Parliamentary health and wellbeing programme

• Access to a wide range of learning and development opportunities across diverse professions

• The chance to witness democracy in action and work in a place of historic national significance

Ready to apply?

If you're looking for an employer where you can belong, grow and thrive, we'd love to hear from you.

Please ensure you discuss your application with your Head of Office and your Line Manager before submitting your application.

Please complete your online application by 23:59 on Sunday 25 th October 2026 .