HR Business Advisor (temp) - Maldon District Council

Job description

HR Bsiness Advisor (temp) - Maldon District Concil

Maldon District Concil

Temporary ( months), Fll Time

£16.38 per hor PAYE

Location: Maldon

Closing Date: 15th October 6

Essex Conty Concil (ECC) are delighted to be spporting Maldon District Concil to recrit a temporary HR Bsiness Advisor for a -month temporary contract.

Please note that this role will reqire yo to be based on site fll time initially, redcing once flly trained.

Role Prpose:

To provide professional, timely and accrate HR case management spport to managers and employees, ensring consistent application of HR policies, procedres and employment legislation.

To ensre compliance with stattory reqirements, concil policies and good HR practice in the handling of HR cases and enqiries.

To enable the effective delivery of HR services by resolving a wide range of employee relations and people-related cases, escalating more complex matters where appropriate.

To spport and develop effective HR processes, gidance and systems that enable selfservice and improve the cstomer experience.

To ensre that HR enqiries and cases are managed efficiently, accrately and to agreed standards and timescales.

To contribte positively to the HR service, acting professionally and collaboratively and demonstrating integrity, resilience and a strong cstomer-focsed approach.

Accontabilities - Service Delivery:

Provide consistent, accrate and timely HR casework spport across a defined range of employee relations and people management matters, acting as a first point of contact for managers and employees.

Manage and progress HR cases throgh to resoltion in line with concil policies, procedres and employment legislation, escalating more complex isses as appropriate.

Apply professional jdgement to assess risk, identify appropriate actions and ensre cases are handled fairly, confidentially and consistently.

Maintain accrate and p-to-date records on HR systems, ensring data qality, confidentiality and compliance with data protection reqirements.

Spport managers by providing clear gidance, advice and practical soltions that enable effective people management and positive employee otcomes.

Contribte to the continos improvement of HR processes, gidance and self-service materials by identifying trends, isses and opportnities for improvement.

Work collaboratively with HR colleages and wider services to spport the delivery of an effective, responsive and cstomer-focsed HR service.

The Experience Yo Will Bring:

Good nderstanding of Hman Resorces policies, procedres and practices within a case management environment.

Experience working within a local athority, district concil, or borogh concil.

Working knowledge of employment legislation and reglations relevant to HR casework, with the ability to apply these in day-to-day activities.

nderstanding of confidentiality, data protection reqirements and information governance in handling sensitive employee information.

Knowledge of cstomer-focsed service delivery and the principles of providing timely, accrate and professional advice.

nderstanding of case management processes, workflows and escalation rotes within a specialist HR service.

Awareness of the governance arrangements of a local athority and the role of HR in spporting organisational compliance and good practice.

Knowledge of continos improvement principles and the importance of consistent, high qality service delivery.

Significant experience working in a cstomer-focsed HR, people services or similar spport role, managing a range of cases within defined procedres.

Experience of handling HR casework with increasing complexity, applying policies, procedres and employment legislation appropriately.

Experience of working within a case management or workflow-based environment, managing competing priorities and meeting service standards.

Experience of providing clear, accrate and timely advice to internal cstomers, knowing when to escalate cases for specialist or managerial inpt.

Experience of maintaining accrate records and sing HR or case management systems in line with data protection and confidentiality reqirements.

Experience of working collaboratively with colleages across HR and wider services to resolve cases effectively.

Experience of identifying recrring isses or trends in casework and contribting to service improvements or gidance materials.

Strong case management skills, with the ability to manage mltiple HR cases simltaneosly while maintaining accracy and attention to detail.

Ability to interpret and apply HR policies, procedres and gidance consistently, recognising when isses reqire escalation.

Good organisational and time management skills, enabling effective prioritisation of work and delivery within agreed timescales.

Developed written and verbal commnication skills, with the ability to explain information clearly and professionally to a range of internal cstomers.

Ability to handle sensitive and confidential information with discretion, professionalism and sond jdgement.

Confident in sing HR systems, case management tools and Microsoft applications inclding Otlook, Word and Excel.

Ability to work collaboratively within a team environment, sharing knowledge and spporting colleages to deliver a consistent service.

Problem-solving skills, with the ability to identify practical soltions within policy and procedral frameworks.

Resilient and adaptable, able to respond positively to changing priorities, cstomer demands and workload pressres.

Be part of Maldon District Concil - 'Where Qality of Life Matters'

Maldon District Concil is a local athority 'Where qality of life matters'. Or Corporate Plan sets ot or vision and priorities for the next three years and will be reviewed reglarly to make sre we are on the right track. sing a range of data and what we know abot the needs of or residents, we have set ot what we will be doing and what we aim to achieve between now and 8. It is also a sefl tool that helps with decision-making and allocating resorces.

To download or listen to a presentation of the Corporate Plan 5-8 click here

Maldon District Concil plays a crcial role in the development and prosperity of the District, working for the good of the commnity and the long term benefit of residents, yo can be part of or friendly team. From front line cstomer facing roles to policy and strategy, the work of the Concil is diverse and dynamic.

Maldon District Concil is committed to safegarding and promoting the welfare of vlnerable grops inclding children, yong people and adlts and expects all staff and volnteers to share this commitment. Disclosre and Barring checks will be ndertaken according to the responsibilities of the role. We welcome applications from people of all backgronds, cltre and experience. Applicants will be considered regardless of race, sex, disability or marital stats.

Maldon District Concil is committed to the employment and career development of disabled people. To demonstrate or commitment, we have been accredited as a Disability Confident Employer. As a Disability Confident Employer we take varios actions in order to sccessflly employ and retain disabled people and those with health conditions.

For more information on this position, please email [email protected]

Essex Shared Services is advertising this role as part of its partnership with Maldon District Concil; however, the sccessfl candidate will be employed directly by Maldon District Concil.