Digital Operations Assistant

Job description

Who we are and what we do

Bookouture is a dynamic digital publisher of bestselling commercial fiction. Our unique publishing model and transformative campaigns have created unrivalled international author brands. We connect stories, authors and readers globally, publishing books that reflect the diversity of the societies we live in. Our submissions are always open as we believe that everyone should have the opportunity to share their story.

Bookouture is a division of Hachette, one of the largest publishing groups in the UK, with 12 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds.

What you'll be doing

Our Operations team plays a crucial role in the heart of Bookouture, where every day brings new challenges and opportunities to make a meaningful impact. From maintaining critical systems to spearheading strategic initiatives, our team is committed to driving operational excellence and delivering exceptional results.

As a Digital Operations Assistant you will:

• Collaborate to maintain and optimise existing systems and workflows to ensure optimal performance and reliability.
• Utilise scripting languages to automate manual processes, streamline processes and improve systems performance.
• Assist in the development and implementation of new systems and applications to support business growth and efficiency.
• Work closely with stakeholders to understand business requirements and translate them into technical solutions.
• Conduct research and stay up to date on emerging technologies and best practices in digital operations.
• Contribute to cross-functional projects and initiatives as required.

Who we are looking for

Are you someone who loves getting stuck into systems and enhancing processes? Are you a team player who can work with a wide variety of people? If that sounds like you, we'd love to hear from you whether you're someone who wants to venture into the digital operations world or are already a digital operations expert, we're open to any level of experience, what's most important to us is a keen interest and some exposure to these areas.

Ideally, you:

• Have experience programming in JavaScript or Python.
• Have experience scripting in PowerShell or similar scripting languages.
• Are a self-starter with a growth mindset
• Have excellent problem-solving skills and attention to detail.
• Are eager to join a dynamic team dedicated to optimizing systems, enhancing processes, and supporting the growth and success of a forward-thinking organization.
• Can work effectively in a team environment and collaborate with colleagues across departments.

What we offer

Our staff are our greatest asset, and our benefits reflect this:

• 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)
• Private medical insurance
• Generous pension schemes
• Rent deposit loans
• 2 community days per year
• Summer hours (finishing at 1pm on Fridays during the summer months)
• Retail discounts through Hachette rewards
• Cycle to Work scheme
• Eye care vouchers
• Wide-ranging training library
• Development programmes (including mentoring)
• Up to 70% off book purchases
• A charity bookshelf
• 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks
• Season ticket loans
• And much more!

The role will be based at our London office, Carmelite House, with a blend of in-office (3 days) and homeworking (2 days) per week.

Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.

If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit www.booktradeentrysupport.org