Dev Ops Engineer

Job description

Imagen helps sports and media companies manage and distribute their ever-growing video libraries, enabling fast, easy, secure and controlled access to content through a highly customisable content portal. Speed to market, greater choice and ease of access are critical to maximising the value of content. Imagen allows rights holders to monetise near-live video assets more effectively via a premium content distribution portal. Offering pin-point time-based video searching, instant playback, online editing and high-speed file transfer, Imagen unlocks the full commercial potential in media libraries.

With customers including the Premier League, BBC Studios, IMG, BP, Press Association and many more, Imagen implements a unique set of processes and technical expertise to ensure that video is managed in the most efficient and cost-effective way. As the sheer amount of video data grows throughout the world, Imagen strives to create a platform that can generate more value from archive and near-live video.

Reporting to the Director of Professional Services, Imagen requires an outgoing and ambitious Dev Ops Engineer to help implement customer projects. The successful applicant will be involved in all stages of technical delivery including, but not limited to: planning, weekly client meetings, deploying cloud-based infrastructure, installing Imagen software and writing scripted processes to improve workflows.

The Dev Ops Engineer is a broad role with scope to get involved with both technical issues and the company's customers. Working as part of a wider delivery team the chosen applicant will join internal weekly planning meetings; contribute ideas for projects; deliver a high level of customer service; and demonstrate an aptitude for personal development. A keen team player is required, but the ability to solve complex problems independently is also essential. A track record of using cost benefit analysis to make important decisions is key.

About the Role

As a Dev Ops Engineer at Reuters Imagen you will:

• Install cloud-based Infrastructure and the Imagen software solution.
  
• Configure ImagenWeb using the platform editing tools to add finishing touches.
  
• Write and perform bespoke data migration processes.
  
• Monitor and research everchanging cloud technologies to improve working practices.
  
• Develop technical ideas to automate workflows for delivery and content onboarding.
  
• Liaise with technical support colleagues to troubleshoot and resolve customer issues.
  
• Communicate with customers in person, via email/telephone, and in conference
  

About You:

To be a Dev Ops Engineer at Reuters Imagen, you will likely have:

• Knowledge and experience of working with Cloud technologies e.g. Azure, AWS, Kubernetes, Docker, Function Apps etc
  
• Installing, configuring and troubleshooting proprietary Software.
  
• Windows Powershell scripting.
  
• Excellent communication skills with the ability to convey ideas and offer solutions to internal and external stakeholders.
  
• Excellent organisational skills with the ability to manage priorities and work to deadlines.
  
• Ability to drive customer deployments to a high degree of accuracy and customer satisfaction.
  
• Excellent analytical skills for troubleshooting and problem solving.
  
• Experience with SQL query language.
  
• Working Knowledge of HTML, PHP & CSS.
  
• Understanding of XML and XSL Translation.
  
• Thorough understanding of networking standards and protocols.
  
• Experience of working with the latest Windows Server OS with the ability to troubleshoot a variety of IT-related issues and resolve user issues.
  

What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
  
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
  
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
  
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
  
• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
  

#LI-FP1

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com .