Communications Apprentice

Job description

There's plenty of reasons to get onboard with a career at TransPennine Express. While we're working towards the best possible rail network for the North and Scotland, we're also working towards becoming the best employer in our industry.

At TransPennine Express, it's our goal to help people reach their full potential. Our northern routes, have northern roots, meaning we don't just serve communities across northern England and Scotland, we are one. If making folks crack a smile helps you feel at home, and raising standards is your second nature, we'd love to have you hop onboard.

We have eight different roles available this year on our apprenticeship programme, so there's something to suit almost every interest. This is your opportunity to learn a skill, earn whilst doing so and play an important role in helping TransPennine Express be the best rail network possible.

Why be an apprentice at TransPennine Express?

• It's a practical approach to learning which may be a better fit than a solely academic qualification.
• Work based skills are developed and our Apprentices become well prepared for full-time employment.
• Our Apprentices are valued the same way as all other colleagues. We are keen to involve our Apprentices in key business projects and ensure their experience is authentic and valuable.
• An apprenticeship at TransPennine Express offers a rotation through different areas of the business allowing our Apprentices to spend time with different teams, in different environments, to see what suits them best.
• Aside from their role and their studies, apprentices will also be encouraged to build relationships with other apprentices within the organisation. The apprentice cohort will come together regularly for additional key skill development and team building activities such as first aid training and personal financial guidance.

Communications Apprenticeship

We are looking for an apprentice to support our busy communications team. The role will support both the internal and external communications functions to ensure that key messages are being communicated to our colleagues and to our customers, stakeholders and relative press outlets.

Within this role we would be asking you to support in developing high quality content, both written and visual. You will also be asked to build relationships with the wider business and external stakeholders.

Overall, the role will require you to support the communications team's administration tasks to a high-quality standard within agreed timescales.

Contracted hours for this role will be 35 hours per week, Monday to Friday, mainly based at our Head Office, in Manchester City Centre, a short walk from Oxford Road station, with the potential for travel across the network. The role will commence 9 th September 2024.

Interviews will be scheduled on 3 rd and 10 th July 2024 and the role will commence 9 th September 2024. Starting salary is £16,500.

About you

We're looking for a friendly, enthusiastic, responsible, and helpful team player with a passion for problem solving and delivering excellent customer service. You'll have good IT skills and an interest in new systems.

You'll need to be self-disciplined and committed to putting pride and effort into everything you do. You'll find yourself learning lots of new and interesting things, but you'll have the ability and mind set to deal with anything that comes your way. As you will be working with a variety of different colleagues, we are looking for someone with effective communication skills and a helpful team player with a passion for problem solving. Being able to spot problems and think creatively will benefit you in this position, a keen eye for detail is also a must.

What we offer

• Excellent career prospects.
• A personal development plan
• Fully funded structured training and development
• Competitive salary paid on 4 weekly basis
• Up to 25 days paid annual leave plus bank holidays
• Free TransPennine Express rail travel for you and your dependants*.
• Travel discounts of up to 75% off other train operating companies including international rail travel after 1 years' service*
• Friends & family rail offers.
• Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have
• Option to join Final Salary Pension Scheme
• High street discounts and a cycle to work scheme*

If that sounds like the right fit for you, we'd love to hear from you, please click apply to complete an application form.

Why work with us:

Our colleagues are from all walks of life with varied personal experiences and career journeys into rail. We want the best people for our roles. We are proud of our region and committed to connecting and reflecting the diverse communities that we serve across the North of England and Scotland. Our values are central to this, especially being 'Supportive of each other'. As an inclusive employer we value individuals' contributions, regardless of their age, gender, race, ethnicity, disability, sexual orientation, social background, religion, or belief.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.