Café Assistant

Job description

SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.

Join us on our journey to net zero and help us power change.
About the Role
Base Location:Pitlochry Dam Visitor Centre

Salary:£23,422 FTE (approx. £12 per hour) + a range of benefits to support your finances, wellbeing and family.

Working Pattern:5 Month Fixed Term Contract | Part Time (various contracts available)

Our Visitor Centre opened in January 2017 and sits on the banks of the River Tummel, looking over the beautiful Loch Faskally. SSE has a wealth of heritage and history waiting to be discovered by the 100,000+ people that visit the centre each year.

The centre features a busy café, serving fresh local produce to our visitors and providing breath-taking views over Pitlochry Dam and the River Tummel. In addition, there are two exhibition areas, a shop stocking a range of interesting and relevant souvenirs and gifts and a multipurpose room which can be used as an education centre and meeting room.

We are currently looking for seasonal part time Café Assistants with a genuine willingness to provide a world-class visitor experience to join our existing team. This role includes working weekends.

Key responsibilities include:

- Preparation and service of good quality food and beverages to meet the centre's standards and policies.

- General kitchen and table duties including washing up, setting up, and clearing away equipment and tables.

- Helping to maintain the centre ensuring all designated areas including grounds, retail, and toilets are maintained to a high standard, including cleaning of the kitchen area.

- Delivery of exceptional customer care to external and internal customers, interacting with visitors, and being approachable and visible while on duty.

- Working closely as a team to consistently achieve the mystery visit score and identify ways of improving service delivery.

What do I need?

To be considered for this role, we would love you to have:

- Previous experience of providing customer service in a fast paced environment, ideally within the catering sector. Barista training is preferred but not essential.

- Experience of cash handling and the ability to operate a PC based till would be preferred, however training will be provided.

- Excellent communication skills, both verbal and written.

- Adaptable and organised in a fast-paced environment with the ability to work alone and as part of a team.

- Ability to stay up to date with Health & Safety, Environmental Health & Food regulations.
About our Business
SSE's business strategy places addressing the challenge of climate change at the very core of what we do - that's why we have deliberately decided to link long-term business goals to the UN's global goals for sustainable development. Our Sustainability Teams work across the group and externally with investors, competitors, governments, partners, suppliers and communities providing advice, support and challenge in order to help SSE's businesses success and contribute to this strategy.
What's in it for you?
We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for ' Inclusion & Diversity at SSE ' to find out more.
What happens now?
All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Louise on [email protected] / 01738 351671.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

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