Building Manager

Job description

Who we are and what we do

About Hachette UK

Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.

We're made up of 12 autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business.

Hachette UK is part of Hachette Livre, the world's third largest trade and educational publisher. As well as our headquarters in Carmelite House, London, and our state-of-the-art book distribution centre in Didcot, Oxfordshire, we have recently opened five new offices in Manchester, Bristol, Sheffield, Newcastle, and Edinburgh. The UK region also includes offices in Australia, New Zealand, India, Singapore, the Caribbean, and Ireland.

It's an exciting time to join our business because the publishing market continues to grow and thrive. The UK remains the largest exporter of physical books in the world and book adaptations for film and TV are the foundation of the UK's creative industries.

Our offices are a manifestation of our culture. Our physical presence matters to us a business. It's where our people, authors, agents and other industry partners come together to create and collaborate.

As Building Manager for our London Headquarters (Carmelite House), you will be totally responsible for ensuring that the building is fully compliant with all facilities services managed to an exceptional standard whilst closely controlling costs and looking at ways to improve efficiencies, all resulting in creating an outstanding environment which enables our staff and our business to thrive.

Who we are and what we do

About Hachette UK

Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.

We're made up of 12 autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business.

Hachette UK is part of Hachette Livre, the world's third largest trade and educational publisher. As well as our headquarters in Carmelite House, London, and our state-of-the-art book distribution centre in Didcot, Oxfordshire, we have recently opened five new offices in Manchester, Bristol, Sheffield, Newcastle, and Edinburgh. The UK region also includes offices in Australia, New Zealand, India, Singapore, the Caribbean, and Ireland.

It's an exciting time to join our business because the publishing market continues to grow and thrive. The UK remains the largest exporter of physical books in the world and book adaptations for film and TV are the foundation of the UK's creative industries.

Our offices are a manifestation of our culture. Our physical presence matters to us a business. It's where our people, authors, agents and other industry partners come together to create and collaborate.

As Building Manager for our London Headquarters (Carmelite House), you will be totally responsible for ensuring that the building is fully compliant with all facilities services managed to an exceptional standard whilst closely controlling costs and looking at ways to improve efficiencies, all resulting in creating an outstanding environment which enables our staff and our business to thrive.

What you'll be doing

We work in a people-centric, highly creative business and the success of this role will depend on building trusted and positive relationships with our senior leadership team, employee network co-chairs, colleagues, and service providers. You will need to be visible and approachable, as well as highly organised with an ability to juggle an ever-evolving list of priorities. A key element of this role is to effectively line manage the in-house facilities team.

Some key responsibilities of the role include (but are not limited to):

• Manage a team of 4 postroom staff to provide all post services at Carmelite House and ensure all post and courier providers are regularly reviewed on cost and service levels.
• Manage reception team providing warm, welcoming, and efficient guest services on the Carmelite House reception desk.
• Manage the Facilities Mailbox to provide effective and efficient responses to all facilities helpdesk requests ensuring they are resolved in a timely and cost-effective way, providing regular updates.
• Supported by the Senior Facilities Manager, you will ensure Carmelite House meets all current health and safety obligations and legislation, including risk assessments, permits, procedures and training.
• Oversee all events on 6 th Story (our venue space) to ensure they are successful and safe, including carrying out risk assessments and ensuring all necessary arrangements are in place.

Who we are looking for

The ideal candidate will have significant experience in similar facilities management roles and will strong background in people management with the ability to build, manage and support teams.

Knowledge of facilities-related legislation and its practical application is essential to the role, including NEBOSH, IOSH or equivalent Health & Safety qualifications.

What we offer

Our staff are our greatest asset, and our benefits reflect this:

• 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)
• Private medical insurance
• Generous pension schemes
• Rent deposit loans
• 2 community days per year
• Retail discounts through Hachette rewards
• Cycle to Work scheme
• Eye care vouchers
• Wide-ranging training library
• Development programmes (including mentoring)
• Up to 70% off book purchases
• A charity bookshelf
• 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks
• Season ticket loans
• And much more!

This role is based in the office Monday to Friday, 8:30-5:30.

Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.

If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit www.booktradeentrysupport.org