Ward Clerk T&O B

Job description

Job summary

Trauma & Orthopaedics

Ward Clerk 30 hours per week Monday to Friday (shift pattern to be discussed)

Anexciting opportunity has arisen for a committed, enthusiastic and highlymotivated ward clerk to join our busy Trauma and Orthopaedics side B ward atWorcester. The holder would need to provide a courteous, efficient and professional wardclerk service, making a valuable contribution to support patient care from thetime of admission, transfer or discharge. The successful candidate would be thefirst contact point for all ward visitors and members of the multi-professionalteam so good interpersonal skills are essential.

We are looking for a well organized, enthusiasticindividual to work within our dynamic team. You will need to be able to workflexibly and apply a methodical approach to a varying workload in what can be afast paced, pressurized environment. You should be self-motivated, haveexcellent communication/interpersonal skills and have the ability to work onyour own as well as part of a busy team where the work can be deadline driven.

Previous NHS clerical experience is desirable andadministrative and keyboard skills would be an advantage. The successfulcandidate will need an excellent telephone manner and must be able to dealefficiently with members of the public and all disciplines of hospital staff.

For further information or to arrange an informal visit,please contract ward manager Megan Cox on ext 39496 or via email at: [email protected]

Main duties of the job

Use of manualand computerised systems including PAS, Bluespier, EZ notes, Sunrise to:

Maintainand check patient registration details and demographic information

Retrievepatient information

Recordthe issue and receipt of records on the PAS case note tracking system

Tocheck EZ notes and ensure they are available for planned TCIs

Maintain patient EZnotes folders by:

Filingreports / correspondence / forms etc in an ordered manner, to facilitate theefficient retrieval of such documentation on request.

Repairingcase notes folders

Makingup new folders, registering patients

Orderingstationary suppliers when required

Inputtingdate for audits

About us

Worcestershire Acute Hospitals NHS Trust is a largeacute and specialised hospital trust that provides a range of local acuteservices to the residents of Worcestershire and more specialised services to alarger population in Herefordshire and beyond.

The Trust operates hospital-based services fromthree sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and ourcaring staff are recognised as providing good and outstanding patient-centredcare. You could be one of them.

We are committed to recruiting the best people towork with us. Our values, which we ask all staff to demonstrate, underpin oureveryday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewiseaccreditation - this means we are committed to embedding flexible workingwithin our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring aDBS check as part of their employment check will have the cost of this check(at the current rate) deducted from their salary. Please see link in SupportingInformation section for more details on DBS checks and costs.

Job description

Job responsibilities

Risk Assessment: Thispost involves handling medical notes and VDU work. Individuals may be exposed to violence andaggression.

JobPurpose: The post holder will provide acomprehensive administrative/receptionist service to the department. This will include making appointments oncomputerised systems in accordance with agreed policies and procedures, filingof notes and inputting data required for audits.

Key and General Duties: Use of manual and computerised systems including PAS,Bluespier, EZ notes, Sunrise to:

Maintainand check patient registration details and demographic information

Retrievepatient information

Recordthe issue and receipt of records on the PAS case note tracking system

Tocheck EZ notes and ensure they are available for planned TCIs

Maintain patient EZnotes folders by:

Filingreports, correspondence, forms etc in an ordered manner, to facilitate theefficient retrieval of such documentation on request.

Repairingcase notes folders

Makingup new folders, registering patients

Orderingstationary suppliers when required

Inputtingdate for audits

Job description
Job responsibilities

Risk Assessment: Thispost involves handling medical notes and VDU work. Individuals may be exposed to violence andaggression.

JobPurpose: The post holder will provide acomprehensive administrative/receptionist service to the department. This will include making appointments oncomputerised systems in accordance with agreed policies and procedures, filingof notes and inputting data required for audits.

Key and General Duties: Use of manual and computerised systems including PAS,Bluespier, EZ notes, Sunrise to:

Maintainand check patient registration details and demographic information

Retrievepatient information

Recordthe issue and receipt of records on the PAS case note tracking system

Tocheck EZ notes and ensure they are available for planned TCIs

Maintain patient EZnotes folders by:

Filingreports, correspondence, forms etc in an ordered manner, to facilitate theefficient retrieval of such documentation on request.

Repairingcase notes folders

Makingup new folders, registering patients

Orderingstationary suppliers when required

Inputtingdate for audits

Person Specification

Experience

Essential

• No essential experience required

Desirable

• Previous clerical/reception experience within a hospital

Qualifications

Essential

• Basic standard of second/comprehensive education
• None required training will be given
• Good organisational / time management skills including contact with general public
• Good clear handwriting
• Ability to work as part of a ward team and on own initiative
• Basic numeracy
• Able to work in a team
• Ability to work to deadlines
• Awareness of self-presentation suitable for the workplace.
• Flexibility
• Understanding the importance of confidentiality
• Willingness to undertake further training
• Able to demonstrate our Trust values and behaviours: -
• Being open and honest we all communicate clearly and honestly, asking for
• help when we need it, and making it easier for the people around us to share
• ideas and concerns.
• Ensuring people feel cared for we all take responsibility for actively supporting
• and nurturing a kind and compassionate environment for ourselves and others.
• Showing respect for everyone we all act with consideration and fairness,
• valuing each other as individuals and appreciating our different perspectives.

Desirable

• Any recognised typing qualifications
• Previous clerical/reception experience within a hospital
• Basic IT skills
• PAS, EZ notes, Bluespier, Sunrise, ICE skills
• Understanding health and safety

Person Specification
Experience

Essential

• No essential experience required

Desirable

• Previous clerical/reception experience within a hospital

Qualifications

Essential

• Basic standard of second/comprehensive education
• None required training will be given
• Good organisational / time management skills including contact with general public
• Good clear handwriting
• Ability to work as part of a ward team and on own initiative
• Basic numeracy
• Able to work in a team
• Ability to work to deadlines
• Awareness of self-presentation suitable for the workplace.
• Flexibility
• Understanding the importance of confidentiality
• Willingness to undertake further training
• Able to demonstrate our Trust values and behaviours: -
• Being open and honest we all communicate clearly and honestly, asking for
• help when we need it, and making it easier for the people around us to share
• ideas and concerns.
• Ensuring people feel cared for we all take responsibility for actively supporting
• and nurturing a kind and compassionate environment for ourselves and others.
• Showing respect for everyone we all act with consideration and fairness,
• valuing each other as individuals and appreciating our different perspectives.

Desirable

• Any recognised typing qualifications
• Previous clerical/reception experience within a hospital
• Basic IT skills
• PAS, EZ notes, Bluespier, Sunrise, ICE skills
• Understanding health and safety

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust
Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website