About . Roehampton University

United Kingdom

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Job description

Department: Academic Registry

The role is not suitable for students

Hours: 35 hours per week for 6 weeks

The closing date for completed applications is 30 September 2026

It is expected that interviews will be held on 7 October 2026.

You are encouraged to apply promptly, as we reserve the right to close the role and interview before the dates stated above.

The candidates should be available to start immediately.

To ensure your application form does not corrupt, please do not include any umlauts, accents or other diacritical marks within your application form.

Job Description

Job Description

Job title: Registry Administrator (Enrolment and Student Records)

Reports to: Senior Registry Officer (Enrolment and Student Records)

Service: Registry

Grade: RU05

Main purpose of the job: To provide efficient, effective, accurate and responsive administrative support for enrolment and student

records activities within the Registry, delivering high levels of customer service to students, staff and external

stakeholders. The Registry Administrator (Enrolment and Student Records) will support the operational delivery

of student registration and enrolment processes, maintain the accuracy of the student record, and respond to

enquiries relating to student records and enrolment. The role requires a flexible approach to supporting

Registry activities, particularly during peak operational periods.

Main duties and responsibilities: 1. To support the operational delivery of student registration and enrolment processes, including assisting

with in-person enrolment activities during peak registration periods, which may require attendance on

campus each day during these periods

2. To maintain electronic student records relating to student registration, assessment and awards

ensuring data is entered and updated accurately and completely in accordance with established

procedures, and to file and archive paper student records as required

3. To respond to enquiries from staff and students regarding enrolment processes and student records,

providing accurate guidance and referring complex issues where appropriate

4. To support the set-up and maintenance of programme, module and student data within the student

records system, including module allocation and bulk record transfers where required

5. To produce routine data integrity reports and correct identified errors in accordance with established

procedures

6. To check the accuracy of data imported into the student records system and report and discrepancies

in accordance with established procedures

7. To work in close collaboration with Academic Schools / Faculties, and other relevant departments to

support the accuracy and completeness of the student record

8. To provide administrative support to the Exams and Assessment function and other Registry activities

during peak operational periods where required, which may include assisting with examination and

assessment administration and invigilation, in order to maintain continuity of service delivery

9. To gather and provide information or data as requested by the Senior Registry Officer (Enrolment and

Student Records) and/or Deputy Academic Registrar to support operational activities and reporting

10. To undertake any other requirements commensurate with the seniority of the post, as required by the Deputy Academic Registrar or Registrar

Person Specification The Person Specification focuses on the knowledge, skills, experience and qualifications required to undertake the role effectively. Please ensure that your application demonstrates how you meet the essential criteria.

Requirements E/D Criteria

Education and Qualifications

Essential • Minimum requirement is three A levels or equivalent professional

experience

Knowledge and skills

Essential

• The role will require a service-orientated approach • Computer literacy in MS Office applications including Word, Excel,

Outlook and a willingness to learn and use new software programmes

• An ability to work collaboratively and proactively with colleagues within the Department and from different areas of the University

• An ability to organise workload efficiently and prioritise between tasks to ensure deadlines are met, and work under pressure

• An understanding of the student-related academic cycle in higher education and related administrative processes

• The role will require solving standard day to day queries as they arise e.g. an enquiry from students

• An ability to pay excellent attention to detail and accuracy

• The role holder will have a flexible approach to work and be able to prioritise a busy workload accordingly

Desirable

• An ability to build and maintain relationships with external agencies and stakeholders

• Experience working with student record systems or comparable administrative databases

Work experience Essential

• Experience of data entry, in addition to using databases to interpret, collate and disseminate data

Desirable • Previous experience working in a similar role in the HE sector

Communication skills

Essential

• The role will require excellent verbal communication skills to be able to give clear and concise advice and guidance to students, colleagues within the University and external organisations both face to face and over the telephone

• Written communication skills to prepare emails, letters and contribute to reports

Other requirements Essential • The role holder will regularly be required to input, export and

manipulate large amounts of data

Additional Information • The University operates service-led hybrid working arrangements which may allow for 3 days in the

office and 2 days working from home although peak times might require flexibility and any hybrid arrangement will be determined by the service and in agreement with the line manager.

• Your normal hours of work will be 35 hours per week, plus unpaid lunch break of one hour each day. • The University of Roehampton is committed to Equality, Diversity and Inclusion

Job description prepared by: Deputy Academic Registrar Date: March 2026
Job type
Temporary
Industry
Other
Job Sector
Administration
Job Position
Administrator
Address
United Kingdom
Post date
Closing date
Reference Number
8402713123009907260

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