Support Services Administrator

Job description

Circa £20,588

Permanent

Full time, 37 hours a week

Central Laboratory, Huntingdon

Discover the company where you will make a difference!

We are currently looking for a Support Services Administrator to join the team.

The role will involve:

• Provision of an analytical reporting service
• Assisting with service requests, anomalies and complaints
• General administrative support for the laboratory
• Assisting with the invoicing service for commercial
• Assisting with the procurement of goods and services

Key Accountabilities:

• Service Requests - Analytical data entry, deal with and maintain internal and external customer queries.
• Customer Service - Produce analytical reports, provision of statements and invoicing
• Update & maintain databases
• Quality Records - Ensure databases are maintained by the team

As a valued employee, you'll be entitled to:

• Personal private health care
• 23 days annual leave - rising with length of service
• Flexible working
• Competitive pension scheme - Anglian Water double-matches your contributions up to 6%
• Bonus scheme
• Flexible benefits to support your wellbeing and lifestyle.

What does it take to be a Support Services Administrator?

• Ability to communicate with people at all levels
• Competently deal with answering queries via email and phone
• Excellent customer service skills
• Experience with payments and being an excellent first point of contact

Why Anglian Water?

Anglian Water is not your typical water company. What we do really matters. Water is the lifeblood of our world and we're proud of the difference we make. We put people at the heart of our business and we truly love what we do!

This is a fantastic opportunity to join a Glassdoor 'Best Place to Work' company and recently voted Employer of the Year 2020 by Utility Week.

Closing date: 11th August 2021

#loveeverydrop