Service Planning Apprentice

Job description

There's plenty of reasons to get onboard with a career at TransPennine Express. While we're working towards the best possible rail network for the North and Scotland, we're also working towards becoming the best employer in our industry.

At TransPennine Express, it's our goal to help people reach their full potential. Our northern routes, have northern roots, meaning we don't just serve communities across northern England and Scotland, we are one. If making folks crack a smile helps you feel at home, and raising standards is your second nature, we'd love to have you hop onboard.

We have eight different roles available this year on our apprenticeship programme, so there's something to suit almost every interest. This is your opportunity to learn a skill, earn whilst doing so and play an important role in helping TransPennine Express be the best rail network possible.

Why be an apprentice at TransPennine Express?

• It's a practical approach to learning which may be a better fit than a solely academic qualification.
• Work based skills are developed and our Apprentices become well prepared for full-time employment.
• Our Apprentices are valued the same way as all other colleagues. We are keen to involve our Apprentices in key business projects and ensure their experience is authentic and valuable.
• An apprenticeship at TransPennine Express offers a rotation through different areas of the business allowing our Apprentices to spend time with different teams, in different environments, to see what suits them best.
• Aside from their role and their studies, apprentices will also be encouraged to build relationships with other apprentices within the organisation. The apprentice cohort will come together regularly for additional key skill development and team building activities such as first aid training and personal financial guidance.

Service Planning Apprentice

We are looking for an apprentice to join our Service Planning team.

Throughout your Service Planning apprenticeship, we'll help you develop your skills and knowledge, while giving you the experience and exposure that'll ensure you're set up to enjoy an exciting and fulfilling TransPennine Express career. As an apprentice with us, you'll be doing a real role, taking on responsibility, and learning with our Service Planning department from day one. Working alongside experienced colleagues, including our Head of Planning Change you'll gain a wealth of experience as well as job specific skills. Full training and support will be provided, an example of a typical day in the job would be:

• Getting up to speed with all aspects of Service Planning, including Timetables, Planning Rules, Traincrew terms and conditions, and Engineering Access rules.
• Working with our Head of Planning Change on a range of projects around involving the timing new trains, amending the timings of existing trains, preparing traincrew diagrams and assessing diagram content.
• Providing an excellent level of service and support to internal and external clients.
• Shadowing and supporting team members with general duties.

Contracted hours for this role will be 35 hours per week, Monday to Friday. The role will mainly be based at our Head Office, in Manchester City Centre, a short walk from Oxford Road station, with the potential for travel across the network.

Interviews will be scheduled on 3 rd and 10 th July 2024 and the role will commence 9 th September 2024. Starting salary is £16,500.

About you

We're looking for someone with a positive attitude who is eager to learn and develop. The role requires problem solving, so if being able to spot problems and think creatively will benefit you in this position. A keen eye for detail is also a must.

Ideally, we are looking for someone with good numerical and communication skills. Also, an interest in geography would be a benefit to understand our network across the North and into Scotland. An understanding of Microsoft or Windows knowledge, specifically Teams, Excel and Word. As you will be working with a variety of different colleagues, we are looking for someone with effective communication skills and a helpful team player with a passion for problem solving. Being able to spot problems and think creatively will benefit you in this position, a keen eye for detail is also a must.

What we offer

• Excellent career prospects.
• A personal development plan
• Fully funded structured training and development
• Competitive salary paid on 4 weekly basis
• Up to 25 days paid annual leave plus bank holidays
• Free TransPennine Express rail travel for you and your dependants*.
• Travel discounts of up to 75% off other train operating companies including international rail travel after 1 years' service*
• Friends & family rail offers
• Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have
• Option to join Final Salary Pension Scheme
• High street discounts and a cycle to work scheme*

If that sounds like the right fit for you, we'd love to hear from you, please click apply to complete an application form.

Why work with us:

Our colleagues are from all walks of life with varied personal experiences and career journeys into rail. We want the best people for our roles. We are proud of our region and committed to connecting and reflecting the diverse communities that we serve across the North of England and Scotland. Our values are central to this, especially being 'Supportive of each other'. As an inclusive employer we value individuals' contributions, regardless of their age, gender, race, ethnicity, disability, sexual orientation, social background, religion, or belief.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.